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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1767 reviews 67%
4 star 559 reviews 21%
3 star 59 reviews 2%
2 star 109 reviews 4%
1 star 125 reviews 5%
Review Us
Jonathan H.
5 out of 5
4/1/2025
Yes Derek was thorough from start to finish
Stacey W.
2 out of 5
4/1/2025
I don’t want to be negative, as I would like my experience to be a learning opportunity. Upon getting my vehicle back this afternoon I opened the hatch of my vehicle to find the interior roof damaged. No one mentioned this to me prior which was shocking. This is very frustrating due to the lack of communication to the damage of my vehicle. It’s almost like if you did not tell me and I did not mention it then you would not have to fix it. Thank you Andrew for taking the initiative and already ordering the part, thank you to the technician who was honest and reported the mistake, I just wish the service advisor was up front and honest about the mistake instead of saying nothing and leaving it for me to find. So please take this opportunity to learn and know it’s best to be upfront and honest with your customers, good or bad news being honest is always best and keeps customers respecting your business.
Deborah D.
5 out of 5
4/1/2025
Derek is an exceptional employee! He is extremely welcoming, helpful, insightful, and caring. I feel blessed to have had his assistance with my vehicle.
Timothy D.
5 out of 5
4/1/2025
Friendly efficient service
Thomas I.
5 out of 5
4/1/2025
Pleasant, informative and precise
Elizabeth P.
5 out of 5
4/1/2025
Everyone at Toyota was extremely helpful and very sweet!
Donna C.
5 out of 5
4/1/2025
Zeb was very courteous and efficient in getting the job done for me. Thank you! I’m always happy with service at Aldermans!
Carol B.
5 out of 5
4/1/2025
Always perfect service and I appreciate the shuttle service with Rodger.
Joseph B.
5 out of 5
4/1/2025
Great service
Jennie W.
5 out of 5
3/31/2025
He was very helpful and I really appreciated his attention to my situation this morning.
Michael T.
5 out of 5
3/31/2025
Always great , Lisa is always friendly and Robert did excellent job on my truck.
Nancy M.
5 out of 5
3/31/2025
Derek was very courteous and helpful, explaining what I need to be prepared for in the near future. I give him a 10.
Adam S.
5 out of 5
3/31/2025
Smooth and informative experience. Thanks a lot!
Roland M.
5 out of 5
3/29/2025
Professional, respectful and friendly.
David D.
5 out of 5
3/29/2025
Excellent Service
Danielle F.
5 out of 5
3/28/2025
Colby kept me well informed. Greatly appreciated!
Katherine D.
5 out of 5
3/28/2025
Excellent Service!
Scott D.
5 out of 5
3/28/2025
Colby made made it a good experience for me thank you Colby...
Jeremy B.
4 out of 5
3/28/2025
Quick and prompt service. Asked for a quick appraisal and was given a number within a few minutes.
Sandra G.
4 out of 5
3/27/2025
Colby was great. I just wish this problem had been solved the first time I brought my car in for service. Changing the battery didn’t do anything for the problem. I don’t believe that anyone actually turned my car on to listen to the problem. However the General Manager did a great job helping me out. Best, Sandy Gartner

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