Service Center

Real Reviews From Verified Customers

Cindy S.
5 out of 5
2/28/2024
Execelent service
Mary E.
5 out of 5
2/27/2024
Always very pleasant
Michael K.
4 out of 5
2/27/2024
The "troops" did a great job THANK YOU ALL!
Corey D.
5 out of 5
2/27/2024
Excellent Excellent service! Everyone is always helpful, happy, confident and does such a great job, thank you!
Lauren N.
1 out of 5
2/27/2024
I know you take these comments seriously, so I don’t want to sound too grumpy. When my car was in the back for an hour I assumed they were fixing both problems— the headlight and the rear wiper. No one came back to tell me otherwise. I was disappointed to find out all they did was arrange to order the parts for the wiper. It’s been a real safety hazard not having the wiper so I would have appreciated better communication about this. I don’t think it should have taken an hour to put a new head light bulb in.
Randy H.
5 out of 5
2/27/2024
Always excellent service thoroughly explained.
Donna L.
5 out of 5
2/26/2024
Great service
Jeffrey D.
4 out of 5
2/24/2024
Never had an issue with the Service Dept or their personnel. Always have done a good job for me and got things straightened out.
Marcia W.
4 out of 5
2/24/2024
Alderman’s Toyota is the only dealership I’ll use when it’s time to invest in a new car, and the reason is the amazing Service Department! I’m always treated with respect, my questions are always answered, and communication is outstanding and greatly appreciated!!! Marcia
Rose S.
5 out of 5
2/24/2024
Thank you Jacob Tenney. You gave me excellent service!
Ann S.
4 out of 5
2/24/2024
Jacob is the best employee that you have ever had. He is honest, forthright, and genuine and knows cars. He is an excellent communicator. You shoukd have him educate the rest of your staff!!
Tayo G.
5 out of 5
2/24/2024
Even though you are an hour away from us, we will definitely be returning. Excellent service! Clear communication. Thank you!
Naomi J.
5 out of 5
2/23/2024
Lisa was amazing! Great experience.
Christa T.
5 out of 5
2/23/2024
Yes, Lisa does excellent work for customers. She is truly an asset to your business.
Katie S.
4 out of 5
2/22/2024
I appreciate honesty and ethics! Good work today! My car brakes are good again! Thank you!
Laura M.
5 out of 5
2/22/2024
Jake was friendly and courteous.
Robert B.
4 out of 5
2/22/2024
My ‘05 Tacoma is ready to be replaced. Would like a plug-in hybrid. Sorry Toyota doesn’t make an extended can anymore.
George W.
5 out of 5
2/22/2024
Jake did a great job.
Kerin D.
5 out of 5
2/21/2024
She is very personable and helpful.
Ann S.
4 out of 5
2/21/2024
Jacob was completely professional, a great communicator and very clear about costs, time estimates and the care of my vehicle. He was so easy and helpful to work with! Thank you so much Jacob. This hasbeen the best experience that I have ever had at Aldermans!

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