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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1784 reviews 68%
4 star 563 reviews 21%
3 star 59 reviews 2%
2 star 110 reviews 4%
1 star 125 reviews 5%
Review Us
Bonnie R.
4 out of 5
3/5/2024
I just would like to complement the driver that took me back-and-forth to work. He is such a nice gentleman, Mr. Anthony. It’s just too bad that everything is gotten so expensive.. And thank you for the discount of 15%. I really appreciate it.. sincerely, yours, Mrs. Rajia
Cynthia E.
4 out of 5
3/2/2024
My car is brand new again and Zen did other things I totally forgot about also!
Crystal C.
5 out of 5
3/2/2024
This was the first time I met Jacob. Great addition to your team. I love Toyota and won’t own anything else and alderman’s is wonderful to work with
Marianne S.
4 out of 5
3/2/2024
Even though I was early for my appt. I was greeted and my car was taken back immmediately. 30 minutes, 2 videos, and a check list later I was on my way home....
Adam P.
5 out of 5
3/2/2024
Excellent service. Thank you!
Andrew W.
5 out of 5
3/2/2024
Always a good experience there for service.
David C.
5 out of 5
3/1/2024
Very pleased with the whole process. Zeb was Awsome to work with.
Kevin R.
4 out of 5
3/1/2024
Easy to work with and professional. Told me I had to spend 2600 dollars on my truck soon without making me feel bad about it.
Cristina M.
5 out of 5
3/1/2024
Thank you to Adrian Todd and Andrew for always taking care of me.
Diana S.
5 out of 5
2/29/2024
Service was excellent! Zeb was very helpful and friendly
Cynthia E.
4 out of 5
2/29/2024
Our car is cleaner now than when we first bought it! Thank you
Eva O.
5 out of 5
2/29/2024
Did a great job. Thanks
Julie L.
5 out of 5
2/29/2024
Always pleased with the service at your facility
Matt C.
4 out of 5
2/29/2024
I came in to pick up parts for my Sienna. On leaving, I noticed the sign about Alderman being an official state inspection site, so I asked if they could work me in. They could, so I sat in the waiting room to wait for it to be completed. Lisa came in a few minutes later saying that we were close to the next service mileage on the Sienna, and would I like to have that done as well. Absolutely! I really appreciate that Lisa brought that to my attention!
William G.
5 out of 5
2/29/2024
Kudos to the service team at Alderman’s. The system works well. Efficient and timely…thanks.
James R.
5 out of 5
2/29/2024
Greg is polite, courteous and very professional.
Noah W.
4 out of 5
2/29/2024
Lisa was very helpful and respectful from the moment I arrived at the dealership. She knew what I was there for, gave me the information I needed, answered all of my questions and provided an excellent customer experience. I cannot say enough great things about her service!
Phyllis D.
4 out of 5
2/28/2024
Zeb is always so nice and easy to talk to. I make the longer trips to Rutland because I feel I will get honesty and quality service.
Benjamin L.
5 out of 5
2/28/2024
Fast friendly service thanks
Peter J.
5 out of 5
2/28/2024
Nice job

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