Lexus of Las Vegas Auto Repair Service

Nice experience.

Thank you

Thank you

You're the best!

Good service , thanks

Great service

Great service

Fantastic customer service. Exceeded my expectations

Great service as always.

Very satisfied with Justin recommendations and attentiveness to my car needs and my safety. Very grateful to be part of the Lexus family

Kristina and team are always so prompt professional and friendly. Overall a positive experience

Everyone in lexus are fantastic. Excellent service.

Lexus and Vahagn have taken great care of me and my car during my years as a Lexus customer.

All of your administrative staff are very courteous and professional. Always a pleasure to bring the car in.However, the lines waiting to get to your advisor are rediculous. I wouldn’t be surprised if a hot head doesn’t cause an accident. Something should be done about it.

Javier Vargas is top notch…kind, courteous and knowledgeable.

Excellent job

--- Subject: Feedback on Recent Service Experience Attention general manager I would like to address some concerns regarding my recent visit. First, I needed to double-check what would be installed in my car, as I was not given options regarding the placement of the camera I preferred. During my visit, a parts department representative informed me that the cost of the camera was $745. It was 845 However, I was charged $845, and he mentioned that the camera needed to be programmed into my car, which it did not. Additionally, he stated that a harness was required, but that was unnecessary, as I have watched numerous YouTube videos on how to install the camera on a 2025 Lexus RX350h. Furthermore, I want to express my disappointment with the service manager, who was unable to answer my questions. I felt he lacked the technical knowledge and proficiency expected in this situation. Overall, I experienced very poor service at Lexus of Las Vegas. Thank you for your attention to these matters. Sincerely, Marvin W

The problem that I addressed didn’t fix.

I always feel great when dealing with Lexus.

Good service. Very smooth