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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5377 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 244 reviews 3%
1 star 184 reviews 2%
Review Us
Ludy C.
5 out of 5
4/21/2026
Very prompt and efficient.
Michael S.
5 out of 5
4/21/2026
Good service
Thomas S.
5 out of 5
4/19/2026
Awesome service! I look forward to receiving the survey.
Harris A.
5 out of 5
4/18/2026
excellent service as usual!
Russell M.
5 out of 5
4/18/2026
Vince was a great rep to work with and the entire team was very helpful for an urgent repair situation
Matthew G.
5 out of 5
4/18/2026
Great service!!
Tasean Y.
5 out of 5
4/18/2026
Service was quick and fast. Staff was friendly and attentive.
Ronald S.
5 out of 5
4/18/2026
Everyone was great!!
Christine S.
4 out of 5
4/18/2026
From the moment I pulled up to the service department I was greeted with a smile. I wish I could have caught the older gentleman’s name. It wasn’t long until Kristina helped me with my car. She’s super nice and made the process really easy. I was really impressed by the inspection report. It included a video and pictures. I thought it was going to come back with a bunch of issues but it didn’t. I felt like I was getting a real honest report of my car. Communication was made easy and all my questions were answered. Overall I was really happy with my visit and I’m glad they were able to help me with my 2007 Lexus IS250! 10/10 would come back!
Gilbert N.
5 out of 5
4/17/2026
Kristina was great as usual
Shirley H.
5 out of 5
4/17/2026
As always, great service. Staff friendly. Joel Gooding is the best. Seems to have my safety in his heart. Thanks bunches. I’ve been a customer for 25 years.
Michael B.
5 out of 5
4/17/2026
It was a great service. No issues. Thanks.
Gievelline W.
5 out of 5
4/17/2026
Vahagn is always welcoming and very helpful. I always appreciate the help.
Richard P.
5 out of 5
4/16/2026
Nice service personnel.
Todd S.
5 out of 5
4/16/2026
Always a great experience Vince is my service manager and it’s always first class treatment and always solves the problems that I have if any
Marcia H.
5 out of 5
4/16/2026
Thank men out side and especially Vanhagan were showed exemplary customer service, and it was very much appreciated!
Marsha C.
4 out of 5
4/16/2026
Kay is the best service advisor. She is THE reason I choose your dealership for our cars’ service needs. If she seeks employment elsewhere, I will follow.
Andrew B.
5 out of 5
4/16/2026
Javier did a great job (as always). Informative, friendly and communicative. All around great experience. Thank you
Heather C.
4 out of 5
4/16/2026
Vince is always super!
David W.
2 out of 5
4/15/2026
They refused to warranty something that has been an ongoing issue since I got the car and about the first service. They’ve fixed it 3 times, so clearly it wasn’t done right. And now they want to say it’s due to outside influence when it really just wasn’t fixed right the first time

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