About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 5405 reviews 71%
4 star 1600 reviews 21%
3 star 145 reviews 2%
2 star 248 reviews 3%
1 star 187 reviews 2%
Review Us
Donna K.
4 out of 5
8/6/2025
My problem seemed to be fixed!
Tina N.
5 out of 5
8/6/2025
Love working with Vince. So friendly and professional at getting everything done in a timely manner.
Dionisio R.
4 out of 5
8/6/2025
Vincent Ryan Camino and the Person who took my car in (Filipino gentleman) was recently employee of the month. They both should be employees of the year! Thanks Gents!
Kristine B.
5 out of 5
8/6/2025
Javier is the best, makes every time I take my vehicle in seamless.
Yu W.
5 out of 5
8/5/2025
Great service
Alan S.
1 out of 5
8/5/2025
Representative told me the entire 60k checkup would take 3 hours so I waited. I arrived for an 8 am appointment. Then I received an email about additional items that needed to be done. The text message was received at 10 am and I approved the install of new tires. Then at 11:30 she calls me and tells me that the car wouldn't be ready until 2:30 pm. She should have notified me closer to 10 am rather than 11:30 am. She obviously didn't pay attention to my case. Finally got a loaner car. Service was finished and she called me at 2:15 pm. This is obviously a lack of attention to the detail of my service situation. She apologized and apologized but I think it needs to corrected and fixed.
Tiffany C.
5 out of 5
8/5/2025
Looking forward to completing a survey on a job well done
John C.
5 out of 5
8/5/2025
Good service. Thanks
Maria R.
5 out of 5
8/5/2025
Great service
Judi R.
5 out of 5
8/5/2025
Ok
Jana A.
4 out of 5
8/5/2025
I appreciated Justin getting me last minute this morning without an appointment so I could get my car serviced before going out of town. Great job! 5 stars! Thank you! Jana A
Schumacher, Edwin.
5 out of 5
8/5/2025
All went well
Tak L.
5 out of 5
8/5/2025
They were great
Cline R.
5 out of 5
8/5/2025
All went well
Roy C.
5 out of 5
8/5/2025
Thanks
Kelly P.
2 out of 5
8/5/2025
There is no update on the recall of my vehicle. Lexus refuses to give me a Lexus courtesy vehicle. I called corporate and they said to partner with the dealership. Instead of a Lexus vehicle, I am stuck driving a compact rental car.. a Kia.. a gmc.. a Nissan.. all with basic Amenities.. no tinted windows. I bought a Lexus and was given the lowest budget rental car. I’m so frustrated and disappointed. I feel completely disregarded.
Tom F.
4 out of 5
8/5/2025
I may sound like a broken record because the beat remains the same. This group of professionals let you see and know it everytime we visit.
Sharon L.
5 out of 5
8/5/2025
Thank you ????
James R.
5 out of 5
8/3/2025
You're welcome
Hye K.
1 out of 5
8/3/2025
Car was promised to be washed. It wasn't. Tires were asked to be inflated to 35 PSI evenly. It wasn't.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.