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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5405 reviews 71%
4 star 1600 reviews 21%
3 star 145 reviews 2%
2 star 248 reviews 3%
1 star 187 reviews 2%
Review Us
Misrak T.
4 out of 5
8/7/2025
I Appriciate for every thing.
Mazzeo, Robert.
4 out of 5
8/6/2025
Justin Baker was very skilled and helpful. Kenrick did a good under the car video and written service report. Thank you Justin and Kenrick.
Bradley A.
5 out of 5
8/6/2025
Very good service and nice accommodations at your place.
Andres G.
2 out of 5
8/6/2025
Alex was pissed coz i didn’t go with the deal, my dp of $1,500 was not returned immediately, he told me it will take 7 days, juan called me the following day and made a good deal, and got the is 350, after 2 weeks i called to follow up my dmv papers, alex told that he send a text message but I haven’t received any, think he needs to be trained better
Karen W.
5 out of 5
8/6/2025
Vince and the Lexus Las Vegas team are always courteous, professional, and provide excellent service. Regards.
Roger W..
3 out of 5
8/6/2025
I gather the service dept will call when the ordered parts are available to install. Thanks
Kirk L.
5 out of 5
8/6/2025
Extremely satisfied with my experience and the professionalism shown to me.
Rollin F.
5 out of 5
8/6/2025
Good
Clementine K.
2 out of 5
8/6/2025
It always takes so long , is this normal?
Andrew N.
5 out of 5
8/6/2025
As always, Service Writer took great care of me. This is my fifth Lexus and I have had them all serviced by Lexus.
Leilani F.
5 out of 5
8/6/2025
We always get excellent service from Lexus Sahara especially from our service specialist.
Antares M.
4 out of 5
8/6/2025
Cost me too much money for the fillers replacement…..350$…
Kanisha J.
5 out of 5
8/6/2025
I appreciate Javier and Ismael for their top tier service and will be back soon for more service.
Vicky A.
5 out of 5
8/6/2025
Great people, great service. Thank you so much.
Kelly L.
5 out of 5
8/6/2025
I think Lexus dealer shop is best Employe is very kind and good job Thank you
Renee P.
5 out of 5
8/6/2025
Justin was a pleasure to work with. A real pro.
Marty M.
5 out of 5
8/6/2025
V’s customer service is exceptional , I’m well pleased !!
Paulette C.
5 out of 5
8/6/2025
Kristina was very friendly and answered all my questions. The service was completed in a timely manner.
Elisabeth D.
5 out of 5
8/6/2025
Thank you
Mckinley C.
5 out of 5
8/6/2025
Excellent service

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