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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5405 reviews 71%
4 star 1600 reviews 21%
3 star 145 reviews 2%
2 star 248 reviews 3%
1 star 187 reviews 2%
Review Us
Kc S.
4 out of 5
8/9/2025
Very professional, listen to my car issues I had and investigated and gave a thorough report. Outstanding service. Thanks.
Sheryl A.
5 out of 5
8/9/2025
N/A
Grace M.
5 out of 5
8/9/2025
Good service and maybe if it was a little cheaper it would be perfect ????
Bang B.
5 out of 5
8/9/2025
Good service
Margo W.
5 out of 5
8/9/2025
Great service
Don K.
5 out of 5
8/9/2025
Kay, in service was wonderful. I really appreciate her kind and professional presence and attention to detail.
Nathaniel C.
5 out of 5
8/9/2025
My guy did a great job as usual
Rhonda G.
5 out of 5
8/9/2025
We loved the reserve program. We were worried to take our EV on a long road trip but the hybrid they “loaned” us was awesome!
Jaeyeon J.
2 out of 5
8/9/2025
Worst experience ever. I presented for general checkup and was told that it’s going to take around 90min. I was gonna go home if it took more than that but the person who helped me assured me that it’s gonna be 90 min so I stayed. I was there 2 hours and 30 mins. I was mad and complained about it. The person who helped me was Kristina. She was like she doesn’t care and never said sorry or anything. I would tell anyone I know to avoid this dealership.
Dennis F.
5 out of 5
8/9/2025
Henry and team did a great job thanks
John G.
5 out of 5
8/9/2025
Great service team that exemplifies what Lexus is as a brand.
Stacy S.
5 out of 5
8/9/2025
Joel, my service rep is a good dude.
Bernard H.
4 out of 5
8/9/2025
I was told the service that was to be done, the time it would take and when I could pick up the car. 100% accurate! Thanks
Lorelie M.
5 out of 5
8/9/2025
Our service representative Kay is excellent as well as all the staff . Amazing team.
Justin L.
5 out of 5
8/9/2025
Client advisor was super nice and friendly.
Victoria J.
5 out of 5
8/9/2025
Thank you!
. L.
4 out of 5
8/9/2025
Vincent is the best representative your dealership could have. And, John the master mechanic did an amazing job.
Caroline B.
5 out of 5
8/9/2025
Your team was professional and friendly. I really appreciated that I was able to get a loaner car. This helped me in a crunch to be able to get to and from work without missing time at work. Much appreciated. Pri.
Debra H.
5 out of 5
8/8/2025
Service was prompt and feedback ( video) was appreciated. My service advisor Kristina Duvall greeted me with a smile and was also knowledgeable about the service for my car.
William S.
5 out of 5
8/8/2025
Thank you

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