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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5405 reviews 71%
4 star 1600 reviews 21%
3 star 145 reviews 2%
2 star 248 reviews 3%
1 star 187 reviews 2%
Review Us
Amelia F.
4 out of 5
10/4/2025
Excellent A+
Linda D.
5 out of 5
10/4/2025
My service rep was great. Kept me updated on the status of my car.
Diana T.
5 out of 5
10/4/2025
Mr. Montoya was very helpful and answered all of my questions. The summary printout is easy to follow. The waiting area was comfortable and the snacks appreciated. The car was washed and clean.
Michele S.
5 out of 5
10/4/2025
Joel did an outstanding job of keeping me informed on my vehicle's status.
Dwight V.
5 out of 5
10/3/2025
Excellent service!
Steven J.
4 out of 5
10/3/2025
Thank you Vince! See you in 5k miles
Betsy S.
5 out of 5
10/3/2025
I have a brand new Lexus hybrid. I love it and I love your sales and service departments. Especially Rachel Roemer & Juaviar.
Wanda T.
5 out of 5
10/3/2025
As usual very polite and thorough explanation
Joseph B.
5 out of 5
10/3/2025
Joel Gooding is an excellent service advisor/asst. manager. I’ve been working with him for over twenty years.
Patti C.
5 out of 5
10/3/2025
Javier was excellent. My 4th lexusand it has a lot to do with service is exemplary!!
Qingrong G.
5 out of 5
10/3/2025
很好????very good
Lakech G.
2 out of 5
10/3/2025
After I dropped my car off at the dealership, I received a text at 2:18. When I arrived at 3:20, I was greeted and was seated for over an hour. At 4:40, I went up to a worker and had to remind her that I was still here. Although she was with multiple other employees, she had forgotten about me well after she had finished conversing with her colleagues. If I had not reminded her, I would have sat there overnight. I even told her about my bad experience the first time I had serviced the car, and I was disappointed with this experience again.
Justin H.
5 out of 5
10/2/2025
Best service for the best vehicle. Thanks!
Carmela L.
3 out of 5
10/2/2025
I had an oil change yesterday , before driving today we checked the fluid level. We found out that coolant level was too low I thought it was part of a routine inspection.
Jana M.
5 out of 5
10/2/2025
Kristina is always so very professional and kind.
Steven J.
5 out of 5
10/2/2025
Glad to be back in the Lexus family! My service advisor Vince Camino is simply the best! He keeps me informed and more knowledgeable than when I arrived.
Kylena P.
5 out of 5
10/2/2025
Very nice
Ryan D.
4 out of 5
10/2/2025
Thank you for getting me out so quickly. I have a 9 month old baby who doesn’t last long during errands. Thanks V! Megan Davidson
Dani R.
5 out of 5
10/1/2025
Everything was great. We appreciate being taken care of.
Jennifer G.
4 out of 5
10/1/2025
Javier always takes good care of my car, if it’s something like today brakes, he gets me In a courtesy car and keeps me posted on my car. Everyone is always kind and helpful and answers any questions I may have..

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