Very satisfied with service and great customer service
Vahagn is always great to work with! He is a great service representative!
Yes indeed! A job well done! Javier and his team are the best…. Thank you Lexus Las Vegas!!
Is there a car wash included in the service?
I was very satisfied with the service I received today. Everyone was kind, professional, and helpful throughout the process. The technician provided a video explanation, which I appreciated.
My only suggestion for future visits would be allowing customers to physically demo issues that can be replicated. In my case, the rear hatch concern is still happening, so being able to show exactly what I’m experiencing may have helped. It may very well be user error on my part, and I’m open to that possibility, but a quick in-person demo could have clarified things easier.
Overall, still a very positive experience and I appreciate the team’s professionalism and effort.
Justin Baker has been my service representative for 4 years and I have been pleased with his customer service. The guys who check me in are always courteous and helpful.
From the minute you pull up and see the welcome to lexus crew you know your in good hands, and then communicating with justin my service guy is always a pleasure he's very polite and knows the business. My first lexus was a 2006 is350 20 years of LEXUS.
A very satisfied customer. Joel as usual always treats me like a V I P
Customer.
A very satisfied customer.
My service advisor Justin was great. He explained everything and was very professional. I will continue to keep using LoLV for servicing of my car.
I will never purchased a lexus again. You broke it and deny it is broken and refused to acknowledge and repair it. horrible service techs, all dependent on computers and technology. very disappointing.
My service provider Vahagn Nazaryan was very attentive and provided a great detailed explanation of why the car needs the service it did which is very helpful w older car models. Thank you again to the service provider and the technicians that worked on my car.
Joel is 12/10 the best and always takes the best care of me!
My service rep Kristina was very pleasant and knowledgeable. Made me feel very valued.
Javier always exceeds in making sure everything is taken care of.
Great experience, although it was busy I was seen in a timely manner and was made to feel like my time was important. Javier was amazing and addressed my concerns.
Justin is AWESOME!!! I have now bought 8 Lexus’s
300ls, 300ls, 430 ls, 460 ls, 500ls, lx600 and two is for my daughter and service brings me back AND Justin is the reason. You should take care of him.
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