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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5463 reviews 71%
4 star 1614 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Shirley S.
4 out of 5
4/4/2024
Justin was GREAT! He was very attentive to my vehicle’s needs and mine. Your customer service is top-notch. Sorry for the slow response.
Ellen S.
4 out of 5
4/4/2024
Javier got 5 stars
Linda A.
5 out of 5
4/4/2024
You’re always GREAT
Luann M.
5 out of 5
4/4/2024
Roy’s the best thank you
Lizette M.
4 out of 5
4/4/2024
Love how they have the link to go and see your vehicle being serviced :)
Ken M.
4 out of 5
4/4/2024
Thanks for your professionalism and caring. We are miles from home and felt at home. ????
Vickey E.
4 out of 5
4/4/2024
I love Lexus. I’ve been driving Lexus since 2004 that’s 20 years. I’ll be getting a new Lexus the next couple years. It’s your service that keeps reconnected to you and that’s important. I’ve got all kinds of praises for how you guys have taken care of the last 20 years Joal isThe Best. Vickey E
Brittani C.
1 out of 5
4/4/2024
My scheduled appointment was at 2pm I wasn’t talked to till 2:20 finally receiving my vehicle at 4:20. Just confused why a simple oil change took 2 hours.
Scott B.
4 out of 5
4/4/2024
I’m not familiar with Lynn C Munk. We purchased our new TX from Nikka. Thank you.
Wendy S.
5 out of 5
4/3/2024
Javier is always amazing! Always very helpful and kind!
Bhichai T.
5 out of 5
4/3/2024
Very good
Dawn H.
5 out of 5
4/3/2024
Great customer service !
Diana S.
2 out of 5
4/3/2024
I waited over 30 min for a service car when I had a scheduled appointment. I didn’t get to meet my service person and Kristina didn’t walk me through the repair to ensure I was satisfied.
Magdalena B.
5 out of 5
4/3/2024
All was great
Erlene &.
5 out of 5
4/3/2024
Quick efficient in and out service.
Marvin S.
5 out of 5
4/3/2024
Treated me very well.
Alex J.
5 out of 5
4/3/2024
Thank you for your professional Courtesy?
Victor L.
5 out of 5
4/3/2024
Good.
Loyal S.
5 out of 5
4/3/2024
Excellent as always A+++
Betty S.
5 out of 5
4/3/2024
Javier is always wonderful, personable, courteous, answers all my questions about my car, and what’s going on he’s just amazing. He is knowledgeable about everything. I ask him I can’t say enough about him. He is the best.

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