Lexus of Las Vegas Auto Repair Service

The service advisor who helped me was wonderful very straightforward and honest I appreciate everything she did for me and would like management to know that you guys have a great worker there on board part of your team. Thank you very much Don H

Pm was more than 3h.was waiting for so long and after thatthe car was not washed well and I had to wait more

Ist time at service...great people V and DQ were great to deal with. Im pleased and sure love my RX350H

Henry 5 star Great service

Thanks Kristina! Cheers to another awful Christmas down & a Happy New Year :)

Service advisor Vince Camino is so patient and listened to the concerns of my ES350. I am forever grateful for his personalized service. Thank you Vince!

The guy that checked me out was very rude. Meaning he was not friendly and his body language was not welcoming at all. My car has a leak and I as a woman was asking him questions like how did this happen or like is it something that I need to get done now or is it ok if it can wait? I think these are questions that aré important to get appropriate answers and not a tone of excuse my language being a smart ****!!! He could have Been kinder and maybe suggest things but instead he gave a tone and body language of well if you want to get it done do it if not just monitor it. He made me not even want to do the service there at all just because of his demeanor. He definitely isn’t an asset to your company if anything he will be a downfall to your company. Anyways I normally don’t fill these things out because I work for a company who also of course do these customer service stuff and I hate when customers only write bad ones. But this guy he hit a nerve and I feel bad for future customers who may not exactly know much about cars and get the answers he gave me.

Always wonderful service, and especially the lady who always takes care of me.

Vince was an spectacular service advisor! Very kind and always spot on!

Service advisor was fabulous.

Great experience

Very friendly

The snack area was surprisingly scarce today...Thank you

Excellent service,

As usual, smooth and professional.

Overall service was great. I appreciate the car wash. I put down down payment on a new Lexus RX 350.

Vincent Camino and his mechanic crew did a thorough job… and briefly advised me what needs to done on the next maintenance appt. I’m very happy with his professionalism and honesty… thank you again for the great service!

Great customer service like always!

Kay was great and professional

Everyone very helpful