Lexus of Las Vegas Auto Repair Service

Joel was incredibly professional and I greatly appreciated the manner in which he communicated all info regarding my repair.

None

Attentive staff all around.

The only issue was waiting outside for my car sitting on a concrete bench which is ice cold. Kay A was GREAT

Lexus roadside assistance had no clue how to manually open the car door which seems crazy, I had the fob and manual key, could’ve saved some time with proper instructions. Kay was great and handled situation fast and efficient

Great service

Yes

Justin was a great service representative. He also explained to me about my necessary service and was cordial and understanding Of my all of my concerns and needs.

All around excellence in every aspect, very pleased expect to do future business

Every thing was perfect and fast. Great service and Custumer service.

Kay is the best. Got me in and out smoothly

Super service

Justin is the Best

Thank you.

no

When I picked up my 2024 LEXUS RX 350H AWD. They did not vacuum and washed my car. When I opened the car and checked everything, I was really frustrated and very much disappointed on how LEXUS treated my car. The sunshade that I'm using, they removed and threw at the back of the car just like a GARBAGE and it was filling up. I took a couple of pictures of it. Mr. Scott Solaire knew this and he saw it with his 2 eyes due to, he is the one who picked up my car from the 2nd floor and bring it down. I called several times to Mr. Craig Kelly and left a voice message on this issue. I want to see your General Manager and show him my car and how awfully they treat my $75K car. I paid this car CASH for almost $75K and that's what I asked Ms. KAY ANDRADE of the service department. This is my 4th Lexus that I own. I just can not believe it that LEXUS OF SAHARA they treat their customers car like a garbage Again, Kindly help me to make an appointment with your GM anytime after 2:00/PM and I do appreciate it very much if you can arrange the meeting. I did not touch nor clean up the mess. Everything was intact since I picked up my Lexus RX 350h AWD 2024. Thank you Mr. Bunggay

The service experience with Vincent was fantastic.

Great easy service call today, thanks Kay!

Nice place; friendly staff

Kay called me that my vehicle was ready. When I arrived, she wasn’t ready and I waited patiently in the lobby. After an hour, I went to see her and told her that I have places to go. That’s when she completed the paperwork.