I’m always treated well when I service my vehicle.
Great service. Great representative. Spatial thanks to mr.V.Nazaryan.
I’ve been bringing my car since 2022 and I’m very happy everytime I had my service done but today, my appt was at 9:25am, I was there on time somehow my car isn’t ready not until past 4:30pm. It’s just a regular service, they did not change the oil because i had it last time , just tire rotation brake checkups and other, I wonder why it took 7hrs?
I asked Cristina why it took so long, she replied, because we’re busy. I should not bring in my car early if I have to wait that long.
The overall service was great!
Vince and crew wonderfully nice, helpful
Really happy with Lexus of Las Vegas. What makes it great is my Service Rep. Henry Montoya, he does something a lot of people don’t do, he listens. What a difference it makes.
Amazing service as always!
I brought my vehicle in for a recall warranty service. The service was completed within the projected time frame, the vehicle was washed, and Justin arranged for Uber transportation for me between the dealership and my home. I was extremely satisfied with the services provided.
I appreciated the ease and care taken when I brought my car in for service. When I returned the car I left my phone on the console and the driver came to return it to me. He was so thoughtful and friendly about it. Justin was able to get me a loaner car when they were going to have to keep my car for the weekend. All in all great service
Completely satisfied with the entire process from start to finish.
Joel is great and got me in and out quickly. My only complaint was checking in. I guess they had someone from another department helping out and he seemed lost and it was a bit frustrating and took a while to check in.
They made it up to me by getting my car done in a timely manner.
Kay Andrade was awesome, the technician was great and everyone communicated with during the servic
I lam appreciate your service .
Kay is so wonderful to work with. She always make the time to explain everything really appropriate her customers service.
Visiting the Lexus service dealer is like coming home ???? and knowing you are loved and deeply cared for. It’s more than just a maintenance visit it’s like the best feeling knowing your in good hands and valued! Thank you !
My service representative was Henry. He was absolutely amazing and I have nothing but fantastic things to say about him. I had brought my Lexus in previously for a slow leak in my tire. The previous rep told me there was nothing wrong with it and that I just didn’t put enough air in it. Henry made sure to tell the technician to double check my tire and they did indeed find a very small nail in the tire. I would highly recommend Henry to anyone else that comes into Lexus for service.
Henry was very efficient and professional! Great service all around!
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