I am very pleased with this service. Thank you
They were wonderful as always
Very good service thank you
My appointment is 9:00am and i was there 15 minutes earlier. And i spoke to Joel and told the problem of the car. Weak air coming out from thr vent. So he told me he will inform me as soon they find the prob. So i waited at 11:30am i called him but he iwas not in desk so i just left a
Message. 1:30 lpm i called again because he necer return my call i called again and he was not again in his desk. So i asked the operator to relay my message. At around 2:19 pm he texted me telling that the motor #3 needs to be replaced. What i am concern the servixe is very slow. I know if u have an appointment the first thing they do is to endorse my car so they can check the car. If their timenis very important my timenis also important. That is why we make appointment so we will not wait that long just to know the prob and not for me to follow up and just to be ignored. I felt disappointed so i just full out my car. Thank you and i jope this will niot happened again. Have a great day. God blees.
Justin is always very kind, thorough on explaining car information, and efficient. It is always a pleasure.
Amazing customer service and the technical team was very fast fixing the issue with my car.
Kay is professional and conscientious and makes you feel like she cares about you and your time is important. I am grateful she is my liaison.
Lexus is the most reliable vehicle and delivers exceptional service each time. Requested roadside assistance through the app and within an hour was on my way to the dealership to receive service support. Hearing my warranty is covering the repair AND my car will be repaired same day, it’s like the flat tire never happened. It was simple and stress free. This experience has made me love my car more. Sincerely, your forever customer <3
Very happy with my service writer!
As always, Kay was a superstar
We are happy with caesar, maintenance guy.
for the service. Very helpful and took time to explain with our concerns. Excellent job!
3 hour wait for an oil change. I think you guys are overbooking.
He was very pleasant ????
Still the best service experience in the biz. Thanx Lexus & thank u, Kristina.
Arlene, went above her Expectations, great service!!! EXCELLENT ON A SATURDAY
Thank you for your great service
Kristina was very nice and knowledgeable!
Joel has been taking care of us for a very long time and he is great.
Thank you
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