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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5383 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 245 reviews 3%
1 star 184 reviews 2%
Review Us
Edward R.
3 out of 5
2/11/2026
Great service but I was not happy with the answer I received on the moon roof if it shatters again. When it had nothing to do with us. It just did on its own and my wife and grandkids were in the car. They were afraid when the explosion happened. To say it was not under warranty kind of got me upset.
James E.
4 out of 5
2/10/2026
Service performed completely satisfied
Kenneth B.
5 out of 5
2/10/2026
Excellent customer service, Vince always provides us personalized care. We only go to Lexus because of him!
Tibebu F.
5 out of 5
2/10/2026
Excellent customer service.
Elinor E.
5 out of 5
2/10/2026
Professional service. Thanks for the loaner vehicle!
Barbara W.
5 out of 5
2/10/2026
Vince Camino went above and beyond to help me with getting my car serviced waiting time was prompt Mrs. Watford
John A.
4 out of 5
2/8/2026
You’re welcome!
Thomas D.
5 out of 5
2/8/2026
The personnel are great to work with and the work is done timely with care. Thank you for your service
Ron L.
5 out of 5
2/8/2026
Classy and competent service
Thomas W.
5 out of 5
2/7/2026
Best service ever
John C.
5 out of 5
2/7/2026
Excellent vehicle with excellent service. Team members are professional, friendly and efficient.
Patrick R.
4 out of 5
2/7/2026
Always satisfied with dervice
Mary M.
5 out of 5
2/7/2026
Always treated well
Bhichai T.
5 out of 5
2/7/2026
Very good
Richard L.
4 out of 5
2/7/2026
Thank you, im still having the same issues on my Lexus. Please reach out to me if I can bring it in at 7am Saturday the 7th of February?
Austin C.
2 out of 5
2/7/2026
I arrived at the service department and waited by my car for quite a while. No one acknowledged I was present nor did anyone try to come help. 1/5 stars
Lamberto S.
5 out of 5
2/7/2026
I have the car back...so far so good...no complaints about the service, convenience and satisfaction.
Emerson F.
5 out of 5
2/7/2026
Henry Montoya took good care of me.
Ha V.
5 out of 5
2/6/2026
Always good experience having servicing here. I’m grateful for Lexus of Las Vegas team.
Karen J.
4 out of 5
2/6/2026
I was extremely happy with my service at Lexus of Las Vegas. I requested a bit of time with both service and IT personnel. Both of my contacts were absolutely great. I learned information about my vehicle that I didn’t know about that will be beneficial to me and my driving. I also want to thank my service advisor who arranged a loaner vehicle and always kept me informed of my vehicle’s status. Your company has made a huge positive impression on me and our family. I love my Lexus.

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