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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5437 reviews 71%
4 star 1612 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
Brittany B.
5 out of 5
12/3/2024
Very nice thank you
Thomas L.
5 out of 5
12/3/2024
Justin was very thorough in explaining service details and what were done to the car. Well done
Susan T.
4 out of 5
12/3/2024
Professional in every category
Sylvia R.
5 out of 5
12/3/2024
He is always GREAT!!!!
Debra S.
4 out of 5
12/3/2024
Kay is wonderful,you are so lucky to have her represent Lexus of Las Vegas. KAY is knowledgeable about the ca
Paulina H.
5 out of 5
12/3/2024
I am very much satisfied with service experience with Vahagn.
Miguel U.
1 out of 5
12/3/2024
The Sales manager Don Turner was a disrespectful person, I was looking for a solution with my problem that I had with the car I just bought 3 weeks ago from this store, and he start yelling, pointing the finger at me and beating his chest. What kind of people Lexus has as manager. Because I wasn't agree with the no solution about my case. Atte Miguel U
Hilda M.
2 out of 5
12/2/2024
I have a brand new car and I have taken it to Lexus multiple times, now my App is not working on my phone.
Edgardo V.
5 out of 5
12/2/2024
Excellent Service
Tuan L.
5 out of 5
12/2/2024
Thanks
Horng-Yuan K.
5 out of 5
12/1/2024
But can be improved the attitude of answering customer’s questions.
Amy A.
4 out of 5
12/1/2024
Joel was very thorough in explaining what happened in the service of my car. I would also like to think the service team for replacing the insert for my windshield wiper blades.
Carmen S.
5 out of 5
12/1/2024
Excellent service.
Noemy A.
4 out of 5
12/1/2024
Joel was great like always explains everything that’s being done and addresses. Any concerns I have. But I forgot something in my rental car. I was hoping that I could pick it up bit of brown bag.
Pedro H.
5 out of 5
12/1/2024
Thank You Lexus!
Teresita B.
5 out of 5
11/30/2024
The service department team is excellent!!! Thank you for treating my Lexus with love and care!!
Tania M.
4 out of 5
11/30/2024
Excellent customer service from start to finish. Entire staff takes a personal interest in the service and maintenance of your Lexus. Thank you and keep up the good work
Jasmin C.
5 out of 5
11/30/2024
Great team and service! Thank you!
Mikhail P.
5 out of 5
11/30/2024
Thank you. Was great and professional
Susan R.
4 out of 5
11/30/2024
I always feel very confident that my vehicle is well taken care of and that everything that needs to be addressed is!!

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