Service Center

Real Reviews From Verified Customers

Uchenna L.
4 out of 5
12/6/2024
Joel has worked with me for many years with my car. I noticed he lost weight. He is very professional and efficient getting my car and me in and out. I appreciate the loaner service as well!!!
Michael L.
5 out of 5
12/6/2024
Very informative, very quick, great service from when I dropped my car off to picking up
Michael C.
5 out of 5
12/6/2024
Thank you for keeping Justin Baker well taken care of. He’s clearly an asset to your dealership, I know several others (in my neighborhood) that continue to use Lexus of Las Vegas bc of the service he alone provides to us. Thanks again. Sincerely, Satisfied Customer
Morine F.
4 out of 5
12/6/2024
Always a good experience. Today I waited longer then expected but remain a satisfied and loyal customer.
Veronica P.
5 out of 5
12/6/2024
Your staff at Lexus of Sahara never dissappoints! They are always professional and very kind. Thank you for your excellent service!
Robert U.
5 out of 5
12/6/2024
Quick, fast service. Thank you
Janice P.
3 out of 5
12/5/2024
The only issue was on the online reservation I selected replacing windshield wipers and it was priced out on the reservation. But, it was not on the final bill. I guess it wasn’t done?
Amanda G.
2 out of 5
12/5/2024
When I called, due to my car barely starting, I told the woman who answered that I was calling them first but could call AAA if Lexus wouldn’t be able to get me in/out quickly. I told her I was headed to CA on business. I was assured it wouldn’t be a problem. I was assigned to Christina, whom I also told my situation. I was very glad my usual advisor, Justin, sawme in the waiting area. I told him what was going on. He went into the system and said “no car wash” because I was in a hurry. What I didn’t learn until sitting with Christina when my battery replacement was done… they did a full inspection (which wasn’t requested or needed). I get my normal service there…I just needed my battery replaced. It was the original battery for Pete’s sake! The service department (other than Justin) appears to workoff a checklist vs listening, and responding to, the customers needs. Result, I spent over $400 and was 30min late to the business event I was headed to. I will call AAA next time.
Anthony T.
5 out of 5
12/5/2024
Amazing service from all staff at Lexus of Las Vegas.
Grace S.
4 out of 5
12/5/2024
Lyn is awesome
Andrew E.
4 out of 5
12/5/2024
Joel is the best!!!
Thomas B.
4 out of 5
12/5/2024
Lexus, Vahagan, and Lee Butler always offer the Best service of any dealership in the business! ????????????
Yueh T.
5 out of 5
12/5/2024
My first service with Lexus and it could not have gone smoother. From the initial greeting when driving up to getting my car back, everyone was courteous and professional. Kristina is the best—knowledgeable, patient, friendly, and professional. Thank you Lexus!
Michelle V.
5 out of 5
12/5/2024
Very helpful, friendly. Knowledgeable and polite.
Joalyn W.
4 out of 5
12/5/2024
Vahagn is always on top of service; however, this visit was pricey. He did explain everything. No problems ever at Lexus. That's why I've owned three previous Lexus vehicles and get them serviced at the dealership.
Mak Trust.
5 out of 5
12/5/2024
Javier is always good with service. He’s been my rep for years.
Andrew N.
5 out of 5
12/5/2024
Kay again gets 5 ***** stars.
Helen M.
3 out of 5
12/5/2024
The service advisor went above and beyond by taking care of my issue by taking the responsibility of fixing what I noticed that caused loosening and removal of the two screws that secure the tire guard. Thanks Javier even though I came back for it
Debra P.
5 out of 5
12/5/2024
Excellent
Firooz M.
4 out of 5
12/5/2024
Every interaction with Vince has been pleasant. He truly understands how to ease a customers mindset.

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