Service was phenomenal and so quick. Everything was very straightforward. Kristina was very nice and helpful!
Vahagan makes me feel important and always has time for me
Great service advisor as always
Justin in Service was amazing! He was very transparent in explaining the service options and extremely friendly. I love the video and service invoice you sent during stay. Lexus on the cutting edge!
Javier Vargas is my service rep and he is absolutely awesome. I’m at a disadvantage when it comes to cars because I don’t know much about them and he always takes the time to explain everything so that I completely understand the work that needs to be done to my car. All your employees have always been very kind and professional. One of the big reasons I love my car is because of the service I get whenever I bring it in… It’s top notch every time!
Everyone is so friendly and happy at Lexus. I love working with my service manager, a fellow Armenian- Mr V!!
The service is outstanding!! Thank you!!
Keep up the excellent work! You have well trained, knowledgeable and experienced staff. Thank you!
I didn't have a good experience. i'm certain that the technician that worked on my car damaged my windshield wiper fluid reservoir in the course of conducting other repairs. my windshield wiper fluid reservoir doesn't hold liquid anymore and has a leak. The service department said it was completely coincidental that this occurred the same day I received my car back. that's either the craziest coincidence ever or the windshield wiper tubing was somehow damaged during the other repair work. never returning.
Vince was amazing and provided excellent service.
Always great customer service from service staff, especially from Havier.
Great service staff from drive up to drive out.
LEXUS BROKE MY WINDSHIELD AND WILL NOT FIX IT. SERVICE MANAGER ****.
Satisfied with the service from Kay although my 2025 tx 350 is still not fixed completely. Waiting to hear back from Kay when I can expect to bring it back for the rear speaker issue.
Every interaction and touch point by your Lexus team is top notch!
Scott- always the professional and assists in every way . Always a pleasure working with him
Kay- polished, efficient and takes care of all the things when it comes to service.
Walter- friendly, engaging and I appreciate his service with taking me to work!
I was also greeted very well upon arrival of drop off and arrival for pick up
Always a well stocked refreshment area
Thanks for best in class dealership and service experience!
Sharon C
Kay by far is the best person I have ever. Her customer service skills beyond expectation.
I was having a stressful moment with my car. But her personality and customer service was outstanding. Made the process very smooth. Thank you ????????
Always friendly personal from start to finish
Justin was great. Had a lot done to my vehicle and was pleased how smooth everything went. Thank you.
I’ve had my Gx550 in twice since I bought it and both times Justin in service has taken great care of me. It’s my first Lexus and I think I’ll be a Lexus owner for life. The service is second to none.
Henry M. In service always does a great job
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