Great service from all departments. Thank you.
Justin and the crew at Lexus again knocked it out of the park. Top of the line service performed in a timely fashion. And, I always know that suggested services are needed rather than unnecessary up charges. I’ve been a longtime Lexus of Las Vegas customer and will continue to be; so, hold onto Justin to further ensure my loyalty!
I recently brought my Lexus in for service at the dealership. My service advisor Vahagn Nazaryan was friendly and explained everything clearly. overall the work was good . My car was returned clean and running perfectly. Highly recommend their service !
Car runs great. Work done quickly and complete
Everything was handled well and professionally. Very impressed with the whole experience, thanks
Joel is great. First time using the service and everything was good
Very fast service, I didn't expect my car to be fixed before I had to be at work, and I was on time!
Prompt service. Was given a loaner vehicle, received a call when done.
Everything turned out great ????, thank you
Great service on a Saturday and Zoe was excellent
Yes your customer service was great in many fields but the care you give is below average. I didn’t notice at first but when I got home and did the walk around of the vehicle after your service you completed I noticed one of your techs dinged my door handle and chipped the paint on it
I was a little confused when I scheduled my appointment because I believed it was for an oil change, which apparently was not the service that had been scheduled. Despite that, I was pleasantly surprised by the exceptional customer service from the entire service department.
The two gentlemen who drove me to and from my nearby waiting location were both kind, professional, and courteous. Cesar, who seems to be the go-to person for all things technology, answered every question I had about my new vehicle with confidence and expertise. It was easy to see why he has earned that reputation.
The service was completed quickly, and every team member I interacted with demonstrated excellent customer care. The only area I would suggest for improvement would be reviewing the completed services with customers at checkout. However, everyone appeared to be at lunch when I picked up my vehicle, so that may be why it wasn't discussed.
Overall, it was a great experience, and I truly appreciated the professionalism and customer service provided by the team.
I really appreciate everyone who makes the service experience a pleasant one from beginning to end. I also really appreciate Kay’s excellent customer service and integrity. I never have to worry about any shenanigans getting my TX serviced.
As usual, Vahagn provided excellent service. He’s professional, thorough & very knowledgeable.
Vincent is always awesome and amazing so professional truly appreciate pleasure to get my vehicle serviced again thank you for being the best
Everything seemed great until i drove a few miles and noticed the air pressure in my tires! I drove back and one of your outside workers checked and the pressure was 40 in al 4 tires. My tire recommendation which
H is posted inside my driver side of door is 33 pounds. This is unacceptable!
Thanks for the professionalism of Joel and the service i received.
Thank you Ms Kay..well appreciated
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