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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5434 reviews 71%
4 star 1611 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
David S.
5 out of 5
1/3/2025
Justin in service and Johnny in sales were 5 stars!!
Chang J.
2 out of 5
1/3/2025
I got a same problem after fixing it.
David S.
5 out of 5
1/3/2025
Satisfied with excellent service .
Marc S.
5 out of 5
1/3/2025
Great service.
Kai D.
5 out of 5
1/3/2025
Always treated with highest quality service! Thank you Vince C!
Jennifer K.
5 out of 5
1/3/2025
Justin was awesome!! Completed my car service timely and efficiently..
Ronald S.
5 out of 5
1/3/2025
Excellent service
Jennifer P.
5 out of 5
1/2/2025
Kay and the team were great!
Daniel F.
5 out of 5
1/1/2025
Both my sales rep and finance manager were fantastic to work with. I would gladly recommend both to anyone looking for a new vehicle. They made the whole experience enjoyable.
John S.
5 out of 5
1/1/2025
We were completely satisfied with the service we received as well as the car performed flawlessly.
Grant H.
5 out of 5
1/1/2025
Great service and attention to all aspects, I always recommend Vincent and Lexus of Las Vegas
Leslie R.
5 out of 5
1/1/2025
Kay is awesome! Great coffee & snacks while waiting!
Terri P.
5 out of 5
1/1/2025
Great customer service
Katherine C.
5 out of 5
1/1/2025
Vince is always on top of any service necessary for my car....
Lucy T.
5 out of 5
1/1/2025
Henry is very helpful and Amanda in sales is incredibly accommodating and very helpful always
Thomas B.
5 out of 5
1/1/2025
Always superior sevice
Diane L.
5 out of 5
1/1/2025
It was a great experience
Naya S.
2 out of 5
12/31/2024
Appt was for 10:00 am. Was told 1 hour and a half wait by service advisor. Was told loaner had to be reserved in advance which I understood. I had to get dropped off for an appointment and did not receive any call or any updates. I called around 1:45 pm and my service advisor did not have a solid estimate of when my car would be done and then told me that waiting customers have priority over the people who leave.. did not feel like a valued and considered customer after hearing that.
Joseph V.
5 out of 5
12/31/2024
Vince is a very knowledgeable advisor friendly personality. Service was fast and thorough.
Marvin W.
3 out of 5
12/31/2024
These is a problem with the glove box compartment, when in the resting closed position the door has a noticeable differential in the close position that is not completely closed tight with kit movement. I looked at New BMW X5 and new. Cadillac XT5 there glove box are tight and. Snugged please forward to your appropriate chain command. And let me know the outcome. Marvin W

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