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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5430 reviews 71%
4 star 1611 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
Lawrence M.
5 out of 5
2/25/2025
Lexus, as usual did a fine job inspecting my car for issues to address before I have trouble on the road. Thanks again.
Erin K.
4 out of 5
2/25/2025
This was my first time coming to this dealership (moved in from Colorado) and I was very happy with my appointment. Thank you!
Dana M.
4 out of 5
2/25/2025
Vahagan is great
Ellen B.
5 out of 5
2/25/2025
Javier Alejandro Vargas did an excellent job. Thanks for all the great work!
Michael H.
5 out of 5
2/25/2025
Joel is, as always, the consummate professional and a true gentleman.
Jamiel R.
5 out of 5
2/25/2025
Joel Campbell is why I’ll buy Lexus in the next 2 months. Clone him and put him at every service department for world ****.
Dominique R.
5 out of 5
2/25/2025
Excellent customer service as always
Robert L.
5 out of 5
2/25/2025
The entire team made me feel very special and went beyond all expectations. Perfection
Rochelle D.
5 out of 5
2/25/2025
Excellent service
Nicole E.
4 out of 5
2/25/2025
I would have loved my services and oil change interval explained more clearly. I am still unsure of what services were done and to what level or expectation one might expect as a first time Lexus owner.
Aurora D.
5 out of 5
2/24/2025
Helpful and satisfied.
Henry J.
5 out of 5
2/23/2025
Kay and the service team are great!!!
Yin-Tak W.
4 out of 5
2/23/2025
Labor price is way too high, even though we were well treated as value customer, with the price tag of service item, I have considered either give up the car or ask for second opinion of the services.
Aaron M.
5 out of 5
2/23/2025
Excellent service as always
Kent B.
4 out of 5
2/23/2025
We have a warranty issue which we have addressed with the Lexus service team. Since it might be a costly fix they said we should call back on a month if we don't hear back from you. Not sure if this is the correct protocol and hope this will be taken care of timely. If not what are our next options to find resolution?
Glen T.
5 out of 5
2/23/2025
Great service. Everyone is very respectful.
Diana B.
5 out of 5
2/23/2025
No service compares to Lexus!
Stephanie V.
5 out of 5
2/23/2025
Very professional. 30k service was done sooner than I expected. All staff friendly.
Angel M.
5 out of 5
2/23/2025
As always Javier Vasquez was very accommodating and treat everyone else like family of his. I really appreciate how your services being delivered to your loyal customers like me. Salute to Lexus of Las Vegas teams!!
Paula S.
4 out of 5
2/23/2025
Always fabulous

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