I was totally satisfied with the service I received and the friendly and accommodating staff I dealt with. I felt as appreciated as a client here as I felt at the dealership where I bought the car before moving to Las Vegas.
Always treated very well by Vince and the rest of your staff.
Kristina is one of the finest service representatives I have worked with and made a huge difference in a difficult situation for me. Lexus Las Vegas is fortunate to have her with them!
Excellent service adviser, Great service. Thank u
Happy from start to finish. Justin is an outstanding employee.
Excellent service provided by a staff of professionals. Vahagn Nazaryan was a true professional at his craft pleased with overall service.
Wait times too long. In my specific situation, I had my car towed for repairs. I was expected to come in as my car problem occurred the night before. Upon arrival at the dealership, my car was taken to the back and I walked inside and spoke to Don who checked me in. After waiting for 30 minutes,I asked for a status and it appeared I needed to meet with a Service Advisor. After 15 minutes, I met with Kay who was made aware of the issues. After 2.5 hrs, I was told the work was completed. After inspection, one issue was not addressed of which I waited another 30 minutes before confronting Kay & Don on how to move forward. I now have another appointment to hopefully fully address the service issue.
Vince Camino is very helpful and nice guy 10 Star.the you
The mechanic service was good. But I hope to switch service coordinator back to Mr Vahgan or to Vince.
Great customer service. Appreciated the updates on the vehicle.
The service I had performed today was to include topping off fluids and at this point in time, I don’t believe I have any windshield wiper fluids. I attempted to use those today and there’s nothing in there. My service writer informed me I could come by and have them check it, but I really don’t have time, I would think that the mechanic would have checked that especially since I bought windshield wiper blades on this
Had nothing else to say but Team Lexus especially Leo Tinoco, Mark Olegario and Nikka Dewa are great , excellent people… nice being a part of Lexus family ????????
No problem. I will complete it.
Great customer service. I’m very happy owning my GX 550.
Great Lexus service as expected and delivered
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