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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5426 reviews 71%
4 star 1610 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Alexander T.
5 out of 5
3/27/2025
All the staffs were helpfull
Xuong H.
5 out of 5
3/27/2025
Yes
Roman M.
4 out of 5
3/27/2025
Kristina Duvall Provided excellent customer service. The issue was diagnosed and repaired diligently. ⭐️⭐️⭐️⭐️⭐️
Sam S.
5 out of 5
3/27/2025
Good service
Adam V.
5 out of 5
3/27/2025
Over and above, excellent!
Paula F.
4 out of 5
3/27/2025
I can’t say enough about how great the service department is at Lexus of Las Vegas. You never disappoint. Thank you!
Paul A.
5 out of 5
3/27/2025
You guys are five star. The service was just outstanding of people outstanding facility outstanding it’s just a great feeling to be in a place like Lexus of Las Vegas. Just keep up the great work guys you guys are going places my hats off to you.
Therese M.
5 out of 5
3/27/2025
Always great service
Larry H.
5 out of 5
3/27/2025
Vince and the team were Great
David M.
5 out of 5
3/27/2025
Justin Baker was very helpful to me and answered all my questions
Jamie S.
5 out of 5
3/27/2025
Thank you!
Molly A.
4 out of 5
3/26/2025
Excellent experience with service appt
Roland L.
5 out of 5
3/26/2025
Kay Andrade is a very knowledgeable and friendly service coordinator.
Jorge D.
5 out of 5
3/26/2025
Great customer service, Justin did an amazing job communicating, answering all our questions and making sure everything was taken care of correctly. Great job performed by the technician taking care of the repairs and our vehicle.
Betty M.
5 out of 5
3/26/2025
We were completely satisfied with everyone that helped us
Ernest C.
4 out of 5
3/26/2025
We have a new Lexus in route hopefully no in the to distant future. Javier is a gem to work with but I have told you that for years. We plan on giving out current car to our daughter and her family when our new one shows up.
Carla J.
3 out of 5
3/26/2025
There was something dragging underneath my car. I of course had no idea what it was but tucked it in under the car. The mechanic determined that it was a part from a motorcycle that somehow got attached underneath vehicle and was making the noise. No problems with the car! They even checked the car to make sure there were no issues and then washed it ! This type of service is why I love my Lexus!
Cline R.
5 out of 5
3/26/2025
Great service
Sarah B.
1 out of 5
3/26/2025
No communication and not following up with the customer is lack of service. No we did not feel valued.
Katherine S.
5 out of 5
3/26/2025
Great service as always

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