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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5426 reviews 71%
4 star 1610 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Olmae H.
2 out of 5
3/26/2025
Totally horrible and 1 out of 10 experience. I just need 2 tires under my covered warranty but Mr V give me a freakin 2600 quoted estimates which is I don’t really need the other parts and he never been helpful to give me an option and because I cannot get my 2 flat tires replace I have to go to Discount tire shop to get 2 new tire coz I have kids to take care and I need my car as soon as possible and end up paying 600. I bought the tires and wheels warranty in case of emergency and I can’t use it, I have trust in Lexus to have business with but with my experience this time I won’t coming back.
Lorenzo D.
5 out of 5
3/26/2025
As usual Lexus is the best
Judy K.
5 out of 5
3/25/2025
Great!
Bradley A.
4 out of 5
3/25/2025
Not sure if I got a good deal. Did I pay for apple car play on my last visit?
Wei C.
5 out of 5
3/25/2025
I had a great experience! Services is top notch! My service advisor Jarvia has been great all that years that I have know him! Always informative and friendly.
Barbara H.
5 out of 5
3/25/2025
Vince in service is great And Danielle is perfect!
Russell H.
5 out of 5
3/25/2025
Justin Baker always provides outstanding service.
Curtis W.
5 out of 5
3/25/2025
Great customer service
Darla A.
5 out of 5
3/25/2025
Justin, was very courteous and helpful.
Jia C.
5 out of 5
3/25/2025
Thank again, Joel, for your awesome customer service!!!
Vickey E.
4 out of 5
3/25/2025
Joel Gooding is the best service rep. I have been with him over 20 years. It’s the customer service that keeps me loyal. My 350 rx, is a work horse of beauty.
George B.
5 out of 5
3/25/2025
Thank you
James D.
1 out of 5
3/25/2025
Service consultant Kay Andrade was excellent with the volume of customers today, but it took over 4 hours and technician Matthew Jacob Anczelowitz not only missed a burned out light bulb upon the $25 inspection that Kay remedied, but did not clean the battery terminal before installing a new battery. The white corrosion is more than obvious and a little embarrassing for a Lexus certified tech. $374.52 , 4 plus hours to replace a simple battery. Kay was great. Technician Matthew was not with rookie mistakes. We felt ripped off. Can’t believe it. :(
Jeffrey W.
5 out of 5
3/25/2025
Everyone is polite and friendly, car got fixed, no complaints here.
Kanema M.
5 out of 5
3/25/2025
Vince with services was very kind and put my mind at ease. The service at lexus is wonderful thus far and makes me proud to be an owner of my own.
Armando R.
5 out of 5
3/25/2025
Staff were friendly and nice.
Zajda, Marzena.
5 out of 5
3/23/2025
Quick, informative, kind, friendly people.
Frances O.
5 out of 5
3/23/2025
We are always treated as a valued customer. Thank you.
Gary I.
5 out of 5
3/23/2025
Keep up the good service.
Kelley E.
5 out of 5
3/22/2025
Appreciate the great service!

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