Service Center

Real Reviews From Verified Customers

Kristine S.
2 out of 5
4/23/2025
There is a problem with the re-tint, I’ll have to come back again to have it fixed.
Dawn J.
5 out of 5
4/23/2025
Kay was very personable and timely with my specific needs. Thank you so much.
Konstantina P.
4 out of 5
4/23/2025
I always receive impeccable service from my service advisors at Lexus. This time Vahagan was not available because I brought my vehicle in on a Saturday so I had the pleasure of having Christina as my service advisor. She went above and beyond to make sure everything was as perfect as it is when Vahagan is my advisor. The one thing I have to say, which was disappointing is that the car was not cleaned. That happened the last time I picked up the vehicle from being held at LEXUS for a month for work they did and this time the same fingerprints everywhere dirty driver seat, all kinds of things on the floor of the vehicle, etc. etc. it would be nice to get a car wash when you have a major service done on your car. Not high maintenance, don’t demand much or ask for anything ever, but it would be nice to get a clean car back. A big thank you to Christina and to Vahagan who made sure to step out of his office and follow up with me. Both are five star service advisors! It’s people like them that create the LEXUS culture and give clients like me a five star experience every time. Also, a big part of the reason I decided to purchase Alexis again.
Sonnia S.
5 out of 5
4/23/2025
Very, very, nice experience, great service.
Rolando F.
5 out of 5
4/23/2025
We are a satisfied Lexus Sahara customer, you have a great team!
Johnathan P.
4 out of 5
4/23/2025
Justin was excellent!! Very attentive, came back next day to pick up car and he recognized me.
Romeo B.
5 out of 5
4/23/2025
Excellent service by Javier
Eric G.
5 out of 5
4/23/2025
Excellent service!!!!
Diana J.
4 out of 5
4/23/2025
Justin Baker was great he always explains everything to me and they do a great job. Makes me feel like I understand what you’re saying .
Virgilio C.
5 out of 5
4/23/2025
Great service
Linda P.
5 out of 5
4/23/2025
Everyone was very helpful and pleasant!
Greg K.
4 out of 5
4/22/2025
Justin is great!
Gary F.
3 out of 5
4/22/2025
Do not send a survey
Esther B.
5 out of 5
4/22/2025
I had an outstanding experience with Kristina Duvall. She was professional, attentive, and genuinely committed to making sure I was taken care of. What really stood out was how she went the extra mile to ensure I was happy with every detail of the service. She is top notch customer service!
Cindi Z.
4 out of 5
4/22/2025
Joel was wxcellebt
Charles H.
4 out of 5
4/22/2025
Very satisfied with my experience today
Damona R.
5 out of 5
4/22/2025
Thank you. Justin was professional, kind and informative.
Janette G.
5 out of 5
4/22/2025
Always great service
John L.
5 out of 5
4/22/2025
Kay did an excellent job like always. For past 2 years, Always satisfied with the service. Thank you so much Kay!
John O.
2 out of 5
4/22/2025
I did not come in for service. Really not good that you somehow think that’s what happened.

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