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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5423 reviews 71%
4 star 1609 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Kim L.
5 out of 5
4/22/2025
Javier my customer service advisor was outstanding. I couldn't be more pleased. Thank you very much.
Steven H.
5 out of 5
4/22/2025
Vince provided timely update and addressed all my questions professionally
Thomas B.
5 out of 5
4/21/2025
Always the best customer service!
Karen C.
5 out of 5
4/20/2025
Thank you for all that you do. I appreciate the quick responses, great service, and friendly staff!
Gail R.
5 out of 5
4/20/2025
V was amazing once again! Thank you
Erken I.
5 out of 5
4/20/2025
Great job Kay.Appreciate your help.
Susan B.
5 out of 5
4/20/2025
Always top notch! Thank you!
Bonnie L.
5 out of 5
4/20/2025
Everyone was very nice
Victor D.
5 out of 5
4/19/2025
Great job.
Sebastian O.
3 out of 5
4/19/2025
The dealership was understandably busy, but the expectation was given to take no longer than 90 minutes. However, the service took over two hours. Also I was told my vehicle would be washed but the quality of the wash was very poor, almost like it wasn’t washed at all.
Carol G.
5 out of 5
4/19/2025
Great service!
Yvonne F.
2 out of 5
4/19/2025
Car audio is not working ???? when I bought it in for service it was working fine. I am going to need it to be fixed. Thank you.
Huailian P.
5 out of 5
4/19/2025
Thank you for the great service !
Randall &.
5 out of 5
4/19/2025
Thank you for your great work. I am treated with much respect and courtesy.
Annette H.
5 out of 5
4/19/2025
Great job
Gwendolyn L.
5 out of 5
4/19/2025
Justin was very courteous, professional and kind. He exemplifies exactly what Lexus is all about.
Dale G.
4 out of 5
4/19/2025
Joel was excellent as always and I did get the appraisal done.
Jodee F.
5 out of 5
4/19/2025
Kay was very wonderful. Excellent customer service!
Jana S.
5 out of 5
4/19/2025
People were very nice- service was excellent
Lynne O.
5 out of 5
4/19/2025
Appreciate all the friendly service reps

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