Justin and your team are kind and professional. I have been a Lexus costumer for 23 years due to my reliable car and your customer service. Thank you!
Javi (our service advisor) is amazing. He always makes sure we know all our options, estimates , and always makes sure we are updated as we progress through the service process. Javi and his team are amazing and we will never go anywhere else for service!
As always, the personnel and service was great. The whole experience is quick and easy.
Excellent Service. Thank You!
Joel always takes good care of my car.
Joel was very professional and quality of work was exceptional.
I am missing the valet key on my new key fab that was programmed today. Not a happy customer.
Lexus team is amazing,
Joel G. Has always accommodated me with my service appointments that work out well with my schedule he has always been kind and considerate and also over the care of my vehicle. He has done exceptionally well explaining to me every detail that I need to know about my present service to my vehicle , as well as my service that will have to be done in the near future . Because of the great customer service I get from Joel and his team members. It continually brings me back to Lexus Service department. I greatly appreciate each and everyone of them specially Joel who has helped me throughout the years.
Thanks again, Lexus
I also like to thank you for accommodating of the snacks and the drinks it’s amazing what Lexus has to offer. Thanks again sincerely Linda C
As usual your staff did an exceptional job
Fast and professional service
Your service person Kaye did an excellent job
I'm a satisfied customer.
Each person I encountered during this service was exceptional. I feel like a VIP.
We enjoy working with Javier in Service and make our appointments with him each time.
Great experience l I appreciate the professionalism for my service manager
I’ve already provided feedback that they skipped cleaning and vacuuming my car, thinking that I would not notice after paying $444 for essentially an oil change and tire rotation. No need to call me to make the situation worse.
Who’s to say that any of the services were actually performed? Customer can’t verify and that trust was broken today.
The staff wanted to try to get away with cheating a step I paid for today, and that’s surprising for Lexus.
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