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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5423 reviews 71%
4 star 1609 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Peter R.
5 out of 5
4/29/2025
Job well done ! Keep Up the good work GUYS!
Kenneth P.
5 out of 5
4/29/2025
It was great
Sandra M.
5 out of 5
4/29/2025
As always, the service department delivered an exceptional customer experience. My appointment with Kay was on time and there were no issues or stress.
Ebony B.
4 out of 5
4/29/2025
I think you need a check in counter for service for system when people arrive to pick up their car. I got dropped off by lyft but nobody seemed to know i was there and i was waiting unnecessarily i had to grab a random salesperson to check out
Ronald W.
5 out of 5
4/29/2025
Kristina was excellent!
Sandra Z.
4 out of 5
4/29/2025
Be happy to complete survey!
Susan F.
5 out of 5
4/29/2025
Friendly, helpful, explained everything. Nice waiting area with a good selection of snacks and drinks.
Kimberly K.
5 out of 5
4/29/2025
Great team! Friendly and professional
Bonnie B.
4 out of 5
4/29/2025
I won a detail package at our sun city summerlin women’s golf invitational. I was so excited to use it. I was not disappointed and will share how wonderful your dealership treated me. Your staff is fantastic and your facility so welcoming. Thank you for everything and know that I will spread the word to go Lexus. If I can post something on facebook I will. You are awesome????
Gloria M.
5 out of 5
4/29/2025
Mr V took the time to go through the results of the multipoint inspection and explained to me in a way that I understood. He was professional and kind when I had questions. He is a very positive asset to your company.
Shannon B.
5 out of 5
4/29/2025
Great service…
Jasmine C.
5 out of 5
4/29/2025
Excellent service. Glad to be a customer.
Randal L.
4 out of 5
4/29/2025
We already have the trade-in quote. Thank you so much.
Jose R.
5 out of 5
4/28/2025
Everyone was friendly and helpfull
Gwendolyn M.
4 out of 5
4/28/2025
Mahogan and staff made sure the problem was repaired correctly.
Kimberly K.
5 out of 5
4/28/2025
I love my Lexus NX350h! This car is a dream car! I did well buying it!
Gus G.
5 out of 5
4/27/2025
Everything was great.
Nicole B.
3 out of 5
4/27/2025
Was a little confused where to go after dropping car off and entering the service area. The attendant could have instructed me better so I was not standing around waiting to be noticed for assistance.
Blair R.
4 out of 5
4/27/2025
Joel was great! I’ll be requesting him for services!
Frances O.
5 out of 5
4/27/2025
Lexus on W. Sahara always makes me feel as a valued customer. Friendly staff and a clean waiting area is a constant. Thank you to my service advisor Javier!

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