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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5377 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 244 reviews 3%
1 star 184 reviews 2%
Review Us
Jeffrey T.
5 out of 5
4/9/2026
Professional and friendly
Linda M.
4 out of 5
4/9/2026
Took care of me from start to finish
Ulysses I.
5 out of 5
4/9/2026
Outstanding customer service!
Terri S.
5 out of 5
4/8/2026
Great service!
Cynthia T.
5 out of 5
4/8/2026
Thank you all especially to adviser Henry M. And Don B. The manager.
Khachirha T.
5 out of 5
4/8/2026
Kristina was super helpful as always! Glad she’s my servicer for my RX. Give her a raise!
Grace T.
5 out of 5
4/7/2026
Your service consultant, Henry Montoya is outstanding. He is friendly, efficient, and very knowledgeable. He made the service very pleasant and successful experience. I would like to have him to be the service consultant years to come.
Konstantina P.
4 out of 5
4/7/2026
5 Stars for Vahagan - He is the reason I purchased another Lexus
Romeo B.
5 out of 5
4/7/2026
Great service as always with Vince
Gil P.
5 out of 5
4/7/2026
I appreciate Vince’s professional honesty with what was needed for my vehicle. Thank you for the loaner. That really helps.
Elmore V.
4 out of 5
4/7/2026
Always receive great service.
Misti S.
5 out of 5
4/5/2026
I really appreciated your loaner program!!!!! And your customer service is top notch!!!! THANKYOU!!!!! I will be back for my new car when I’m ready Misti and Frank Smith
Candie E.
4 out of 5
4/5/2026
I’ve consistently had a great experience at Lexus and appreciate the high level of service. Unfortunately, the prices are extremely high, and while I would prefer to service my car there, the cost makes it difficult for me to do so.
Deleon, Alexander.
4 out of 5
4/4/2026
I had a great experience visiting the Lexus team and service members. They had my car inspected and services done in a timely manner. Truly want to give a thanks to Joel for the explanation of the services done that day and for what to expect for my future inspiration next visit. Highly recommend this location in the Las Vegas valley.
Fetelwork F.
5 out of 5
4/4/2026
No
Ki P.
4 out of 5
4/3/2026
Not so fast,I've received my vehicle yesterday I still have a same issue and really not happy about it, lexus held my car for over 7 or8daysand still having same issues I'm going to drive it for few more days and monitor and let you guys know.
Harold C.
4 out of 5
4/3/2026
I have purchased at least six Lexus automobiles from you over the years and the service has been excellent. My service technician is Vince and he always knows what I need before I ask. Excellent customer service.
Maryann F.
5 out of 5
4/2/2026
We appreciate the great service that we get from our service advisor, Joel Gooding. He keeps us posted on any work that's being done on our car and we always feel like valued customers with him.
Cindy L.
4 out of 5
4/2/2026
While I feel like a valued guest. I’m still experiencing the same issue that I have had since I drove off the lot. Issue is still not resolved.
Samarys G.
5 out of 5
4/2/2026
The best Service life always

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