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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1927 reviews 64%
4 star 530 reviews 18%
3 star 103 reviews 3%
2 star 220 reviews 7%
1 star 234 reviews 8%
Review Us
Lamont B.
5 out of 5
4/29/2026
Steven was great, on top of it.
Lorenzo E.
5 out of 5
4/28/2026
Great great customer service
Darius A.
2 out of 5
4/28/2026
It's not encouraging when you're informed that you didn't get your "100k service"; yet, you've brought your car into said dealership several times while well-passed 100k miles and the representative somehow didn't access your long-standing patronage of said dealership prior to informing you of the missing service. It's also not encouraging to almost be charged for a service - tire rotation - when the representative made it clear that they couldn't perform said service because another service - that costs an arm and a leg - had to be performed and the representative stated that they would make the adjustment. Such poor customer service makes it difficult to remain a customer
Telease C.
5 out of 5
4/28/2026
Nick was so professional. I would love to have him as my service guy again. Thanks
Cassandra P.
5 out of 5
4/26/2026
Symone was very kind, helpful and professional. Each time I had my vehicle serviced she always welcomed me and was very polite. Even though I didn’t have an appointment, my vehicle was serviced in a timely manner.
Asonya W.
5 out of 5
4/26/2026
Everyone I came into contact with displayed remarkable customer service!
Sondra P.
4 out of 5
4/26/2026
Alright
Bruce Redding.
5 out of 5
4/26/2026
I love this car, so thank you for the opportunity for you to fix my vehicle.
Lance B.
5 out of 5
4/25/2026
????????
Kevin P.
5 out of 5
4/25/2026
GREAT SERVICE
Lawrence L.
5 out of 5
4/24/2026
Thanks
Mary B.
1 out of 5
4/23/2026
Seems like I was rush off because of the time which still the shop didn't close until 5:o'clock was not explain to about the driving pattern throughly and what I should do about it. I WAS VERY DISAPPOINTED YESTERDAY!!
Edward E.
4 out of 5
4/22/2026
Hrcghjb
Maria V.
3 out of 5
4/22/2026
No estoy satisfecha con el servicio,mi carro estaba un poco sucio de tierra y no me lo labaron.La compañía NISSAN siempre me la lavaban en el cambio de aceite.
Curtis S.
2 out of 5
4/22/2026
I was not given time to consider the Multi-point inspection nor the results of the UVEYE scan. Most importantly my car runs loud and noisy while idling i expected some comment regarding this from you trained staff. When asked about this he told me “i sent the report to your phone 2 minutes ago, your car is fine”. Two minutes ago was when he came into the lobby to tell me my car was ready. So i paid and left disappointed with my noisy engine said to be “fine”.
Joendis E.
5 out of 5
4/22/2026
Good
Melvin K.
5 out of 5
4/20/2026
Awesome
Dominique R.
5 out of 5
4/19/2026
Great service as usual!!!!
Elvis M.
1 out of 5
4/19/2026
I waited three hours. When I got home, my car hubcap was not in my vehicle. Either the technician didn’t install it properly or didn’t put it back on. When I called back, the employees were insensitive to my experience and didn’t let me express my discontentment. Due to this, I’m going to start taking my vehicle to Toyota in Merville.
Gerardo M.
2 out of 5
4/19/2026
I did an oil change, where the employee who did the service, stained the engine with a lot of oil. My car smelled of burnt oil, I went to the diler and asked for the service manager, to whom the employee replied, that they did not have. I asked them for an explanation of what happened, and they told me that this was normal. another employee said that they would clean it. The Toyota service in that place is not serious with customers.

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