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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1991 reviews 64%
4 star 542 reviews 17%
3 star 108 reviews 3%
2 star 231 reviews 7%
1 star 248 reviews 8%
Review Us
Charles S.
2 out of 5
3/11/2026
3 trips to your service dept. For the same problem and each visit cost over $350. I feel cheated. I also had to ask for a carwash. Service is very poor.
Sharen S.
1 out of 5
3/10/2026
I found later after the dealership closed, that my windshield wiper was broken.
Thomas N.
4 out of 5
3/10/2026
The car is breaking great now. Mr.Williams did fine.
Sidney B.
4 out of 5
3/10/2026
Steven was very knowledgeable and helpful with servicing my vehicle, will definitely be back in the future.
Bolanle O.
2 out of 5
3/10/2026
I spent over 3 hours for my oil change and tire rotation today. The staff attended to me did not tell me after the vehicle was done with, he just kept me waiting in the waiting room I really felt so disappointed
Nishella S.
2 out of 5
3/10/2026
Wait time is longer than needs
Sonia H.
5 out of 5
3/10/2026
Emonie was great and informative
Jason R.
4 out of 5
3/9/2026
Symone is very knowledgeable of the required maintenance and does a great job of advising recommendations. I know my vehicle is in good hands.
Aleatha O.
1 out of 5
3/9/2026
I went to Advantage Toyota to get an oil change and front and back brakes. My total was $1500. Today my car drives bad. Whenever I press on the brakes the rear right side is loud and it feels as if the wheel and brakes will fall apart. I will bring the car back. Now I have to lose time from work because of this.
Bertina J.
4 out of 5
3/8/2026
Nick was great. Made me feel comfortable answering my questions. It was just my taillight that needed fixing so I was afraid it would be way too minor a problem for your service department. But he made me feel good about coming in.
Pamela B.
1 out of 5
3/8/2026
I had a 8:30 appointment I had to find out what was going on my car almost 11:00 I didn't leave the dealership to almost 12:30
Rich B.
4 out of 5
3/7/2026
Emonie and Lollie were great, Lollie always does a good job. However I have a major complaint about the waiting room. Sometimes you have to wait several hours before your vehicle is fixed which means being on your phone a lot which leads to needing to charge your phone. It’s been over a year and the phone charging cords in the waiting room are old and outdated, why is that? You charge me over $1000 and you can’t spend $10 on an updated phone charging cord? That’s ridiculous and pathetic, someone needs to step up because paying customers keep YOU in business.
Adenike J.
1 out of 5
3/7/2026
Maintenance required engine light is still on after oil change. I m not happy with this and not satisfy with the service.
Jaime D.
5 out of 5
3/7/2026
Thanks for everything
Gwendolyn B.
5 out of 5
3/7/2026
The work was well done.
Donnis R.
4 out of 5
3/6/2026
Today was the fastest oil change I have ever received. I was there for about 50 minutes Usually I'm there between 2 & 3.houts.
Alex A.
5 out of 5
3/5/2026
Symone Minter on my opinion she was very professional and polite with me,,I appreciate this thanks Symone
Jamia D.
4 out of 5
3/5/2026
The service and wait was pretty fast. I don’t like going to the dealership at all because it takes so long.
Dana H.
5 out of 5
3/5/2026
Symone Minter was very helpful and courteous in her explanation of my service needs.
Jacqueline G.
5 out of 5
3/5/2026
Service was good; fast.

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