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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1952 reviews 64%
4 star 534 reviews 17%
3 star 105 reviews 3%
2 star 225 reviews 7%
1 star 241 reviews 8%
Review Us
Tarsheena M.
5 out of 5
3/31/2024
Mr. Jones has phenomenal customer service skills. Every question I had he answered pleasantly and with a beautiful smile. That made my service experience tremendous.
Eric S.
4 out of 5
3/31/2024
Symone was simply wonderful checking me in and the wait time was minimal. The video explanation was very nicely done, a pleasant experience. Well done !!
Rogelio C.
5 out of 5
3/31/2024
Symone was very polite. She smiled and explained the services that will be provided. And took care of me quickly.
Michael O.
5 out of 5
3/31/2024
Brandon is very professional
Dorothy B.
4 out of 5
3/30/2024
Symone was the epitome of EXCELLENT SERVICE! She went over my concern explained and answered my questions, and made sure what I needed was handled efficiently and effectively, i.e , it was taken care of right away. Thanks Symone!
Thomas B.
5 out of 5
3/29/2024
Service guy was very good and knowledgeable
Kevin O.
5 out of 5
3/29/2024
N/A
Patricia H.
5 out of 5
3/29/2024
Great Service. Vehicle runs much better. Thank you.
Brian S.
5 out of 5
3/28/2024
Always a great customer service experience. Thank you.
Onaje H.
4 out of 5
3/28/2024
Minor concern from an avid coffee drinker, have real creamer and the powdered kind available for the customer in the waiting area.
Shirley D.
5 out of 5
3/28/2024
She was very polite and thorough with explanation of my services.
Haywood F.
5 out of 5
3/27/2024
Very satisfied
Melvin K.
5 out of 5
3/27/2024
Very Satisfied
Ruth G.
5 out of 5
3/26/2024
Some unexpected work was done about $20. I. Would like to know what that was for.
Andrea M.
1 out of 5
3/26/2024
I guess there was a lack of communication! I reviewed the email of the service that was completed and the service that was needed. I tapped yes/ok on all of the buttons that needed service. I guess the gentleman didn’t see my reply. When I received another email that my vehicle was all ready and I could go pay the cashier then I was told my car was outside. It didn’t dawn on me until I got in my car that I only paid $77 and some change when I should have paid approximately 600.00. So I go back inside and spoke to the same gentleman and I asked him did I get everything done that I asked for and he said I only got an oil change. I said, well I replied to the email stating that I wanted everything done and he said he didn’t see my reply back. He then told me he will get everything done and it will take about 40 minutes. I personally don’t like being contacted via email or text when I’m in your waiting area. I would prefer for someone to come out and speak to me personally. All of this miscommunication could have been avoided if someone had come and talk to me!!!
Clara M.
3 out of 5
3/26/2024
a little confuse about what they did do not understand every thing of the service first she said they could not rotate the tires & latre she said they rotate 2 of the tires? did not under stand first she said all the bolts on all the tires was swollen & later she said just the one on the back passage side I am confuse pls call me to explain things Clara M
Ahca Early.
5 out of 5
3/26/2024
Each time I have had my vehicle serviced at Toyota, I have always had remarkable customer service!
Gustavo S.
5 out of 5
3/26/2024
Very satisfied with the people that works at toyota
Francisco G.
5 out of 5
3/25/2024
You guys rock!!!!
Aderonke A.
5 out of 5
3/25/2024
Great services and well satisfied

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