Went in for brakes and emission diagnostic and took 3 hrs to do brake pads and didnt even do the diagnostic for emission. Just did a regular diagnostic I guess. Very disappointed on how slow and non efficient service department is. This is the second time the service department has not completed the task I was there for. Won’t recommend anyone using GMC service department. Especially for the cost of service.
Your service team needs some lessons in greeting customers and being friendly. The lady in the waiting room called them rude.
It's always been a easy going experience ther from sales to servis
I was satisfied that the work on my truck was done in a timely fashion. And I also appreciated the courtesy ride to my house and back to the dealership the next day to pick up my truck.
Very satisfied nice atomisphere
Awesome job thanks for taking care of the service
The service dept is top notch!
Your service staff is great. They go above expectations for me every time. They all deserve pay increases.
Very happy with service and the techs. Thanks
They were only able to correct 1 of my 3 issues.
It took too long to get a refund on the warranty of a battery that I purchased still under warranty.
Thank you for your speedy service!
Attitude of the service writer needs to be more friendly and an outgoing personality. I had a 745 appointment left my truck night before and they didn’t start on until I showed at 830
Was very nice to work with
All was done was put new battery in after I explained that the battery was just a year old. If it’s bad then there is a reason for it. There is a short in a light switch, door closure, etc.
And the technician broke my door handle.
Cost was outrageous.
They told me I had to take it to GM Body Shop. I have water in the floor board on the driver's seat. I had the same problem back in Oct of last year and they had it for W weeks. It was under warranty in Oct. I now have 37,775.00. I do feel I should have to pay for the same problem. Bi called two GM Body shops and they don't want to get involved with the problem since Leta had worked on it before
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