Service Center

Real Reviews From Verified Customers

Brenda B.
5 out of 5
12/14/2025
Kevin and the entire Toyota team was perfect to work with the wait was only an hour very reasonable and very friendly for someone who is traveling It’”it is important to trust the dealerships to do a good job and I would go back to Colorado Springs Toyota in a heartbeat. Thank you.!
Baylee R.
5 out of 5
12/13/2025
I hate dealerships but Ashley made my experience positive when I came in. It was timely professional and I feel confident my car was taken care of of
Susan I.
4 out of 5
12/13/2025
It seemed very expensive for one tire, but I felt I should bring the car I bought there and under warranty (except for tires) for the service. Your service dept is always great! Just wish I didn't have to pay $270 for tire & balancing.
Beatrice V.
5 out of 5
12/13/2025
Perfect service experience! Strather was a great service adviser!
Leonore K.
4 out of 5
12/13/2025
Chares Meredith was extremely nice and helpful. He answered questions I had about winter driving . It was a pleasure to talk to him.
Jeffrey K.
2 out of 5
12/13/2025
Took 3 hours for a 5000 mile service.
Arthur N.
4 out of 5
12/13/2025
Very professional dealership
Charla H.
5 out of 5
12/13/2025
Sarah is toyota’s rockstar. She has the best customer service skills. I have experienced in a very long time if I ever do come back to Toyota since I have an Acura, I will definitely want her to help me again.
Luis M.
4 out of 5
12/13/2025
Sarah Massanou is by far the best auto professional I've encountered in Colorado Springs. Timely, responsive, and kind, if I had more car troubles I would have had more time to know more about her character. She had my car serviced and all the paperwork done before I even had to ask. I would be more than happy to come back for any issue my car runs into because of her.
Erna H.
4 out of 5
12/13/2025
Sarah did a great job keeping me informed of the progress of the work being done on my 4Runner. She explained the bill , as well, as l purchased a three time oil change certificate besides the other services, one of which was finding the cause of a slow air leak in one of my tires which was repaired at no cost to me.
Alexis A.
5 out of 5
12/13/2025
It took longer than expected but Kevin and his team took care of it and gave me the best possible customer service. Very happy with the results and service.
Lisa M.
5 out of 5
12/12/2025
Sarah was great to work with. She is super friendly and professional!
Michael T.
4 out of 5
12/12/2025
Everything was perfect with my service appt!!!!
Eric B.
5 out of 5
12/12/2025
Jim was very helpful and there right away to help me. Thank you Jim!
Kari L.
4 out of 5
12/12/2025
Although Toyota service dept was running behind schedule, he took care of my vehicle and apologized and worked hard to get it ready in time. Which I appreciated.
Cj B.
5 out of 5
12/12/2025
Thank you Ashley!! Great professional friendly helpful service! Definitely a job well done. CJ
Jamie C.
4 out of 5
12/12/2025
I really appreciate being able to work with the same people each time I bring in my car and I have to say I’m not the type to leave reviews normally but Kevin is perfect every time I come in. He’s straightforward and will listen and gives what feels like an honest assessment if there’s an issue. Anyway I just wanted to say thanks.
Michael F.
5 out of 5
12/12/2025
You guys are awesome, thank you!
Jan A.
5 out of 5
12/12/2025
Ashley always goes above and beyond to provide excellent and fast service, just like she did for us on Tuesday.
Jim B.
5 out of 5
12/11/2025
Professional and personal

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