Jim is easy to work with and breaks down all the technical details in a easy and understandable way
Charles was very polite and professional. They did a great job
Sarah did a great job! The Lyft driver has taken a 30 year old hand held computer I left in the backseat of a rented Jy and Lyft seems powerless w get it back. It has great sentimental value and I called this driver befo he picked up his next cut and. told me he could see it on his backseat and would return it right after dropping his next customer off. He has given both Toyota and Lyft a black eye.
I should thank your dealership would want to know I this driver has insurance to cover me if he was in an accident and I was injured. What liability would Toyota have, since Toyota’s records have him registered as driving a Hyndi (sp). I spoke with both companies and no resolution regarding my computer.
Thank you so much, Kevin, for fitting in my tire repair so we could get back home to Ohio for Christmas!
My check in was great. Work completed within the proposed time frame. No issues.
Thanks!
Kevin is great and I am very satisfied with his service.
Sarah is an excellent service advisor and I have had many in my several years with Toyota. She is very customer oriented, professional and personable. Sarah is the best by far.
Ashley was wonderful! She was very polite, professional, and under promised and over-delivered.
Charles was very attentive to all my concerns I’m extremely satisfied with his customer service
Tech left a bolt to the glovebox on the floor mat. I was going to consider having timing belt replaced there for $1,500, but do not feel confident in the quality control of work performed. Asked about fixing air suspension, advisor was dismissive and didn’t seem interested in informing or gaining info on how issues are diagnosed regarding air suspension.
Ashley was a great service
She is a very competent employee.
Excellent service. I appreciate Scott’s help.
Scott was excellent. He was pleasant, knowledable and honest. Thank you Scott
The vehicle was ready in a timely manner. The team was respectful and great to work with! Randy was awesome!
Scott is an excellent service assistant and I’m very pleased every time I have worked with him. He’s knowledgeable, courteous and communicative.
I would suggest a quality check before releasing vehicle to customers.
Ashley is the greatest. She explained everything in detail that I can understand.
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