Always treat so well by Kevin and all your staff. Thank you!
Ashley did a great job! Repairs done are excellent!
Dan or Scott
After years of service at your location, I was under the impression that a TCA oil and filter change was being completed on our vehicle along with a multipoint inspection on our most recent visit March 5, 2024. We were asked to pay somewhere in the neighborhood of $1000 to have air filters changed. The condition of the air filters was very poor and seems like it should’ve been changed a long time ago. As you know it’s crucially important to have maintenance done correctly in order to satisfy maintenance coverage contract from TCA.
It seems there has been a misunderstanding, regarding filter changes what that means on the documentation. I’m willing to accept that. However, I do not believe that the multipoint inspection has been completed as it says it has been on my documentation and I would like someone to review this help me make this right.
I believe there was a misunderstanding on the price of the repair. I understood something differently throughout the process of coming to a final estimate. Thank you.
Randy delivered exceptional service and kept me abreast of what was happening the whole step of the way. He listened and addressed all my concerns, I couldn’t be happier. He made a very worrisome situation with my vehicle much easier. Thank you!!!
Absolutely excellent working with Austin, who made the entire purchasing experience quick, easy, and pleasant.
Expert service and friendly people
Very friendly
Customer oriented kind of employee.
Answered all my questions
Randy in particular was a very helpful fellow. He’s a good communicator and seems like an honest and smart fellow. If he leaves your business, Inwould hire him. He’s an asset.
Randy is the best service advisor I’ve ever had and I’ve had a few I have been a service advisor he deserves a raise
Always courteous and a professional
A big shout out to Kevin Whitlock for getting extra work completed today on my FJ Cruiser
Best service ever. Randy is always going the Xtra mile for my many Toyotas needs as I own a few. I never had better service ANYWHERE!!!
Efficient, friendly service
Kevin is very Friendly and helpful.
Kevin is fantastic- very knowledgeable and personable
Thank you for taking great care of us today, Scott!
JP was very professional and though your service center could not handle my needs for body repair he did a warranty, helped in the quote, and referred me to an alternative body shop with great ratings.
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