Appreciate them getting it in quickly to be checked out
The Truck kept at the dealership due to installing TONNEAU COVERS , repair of rock chips in front of the hood and installing of window tint . I was told that the car would be ready on Friday the 27th, truck was purchased on 20th. I traveled from North of Denver 1.5h to Colorado Springs, to pickup the truck discovered bad news that the truck is not ready for another week/delayed. However someone from sales could have notified me for the delay and saved me time and driving to Colorado Springs !!
Jp was very nice and helpful for getting my Rav 4 taken care of. Thank you Jp Peltier
Kaic was the most helpful and personable service advisor I’ve ever had.
This was my first time taking my vehicle in. JP was so patient and kind with me. He explained the process step by step and showed me where to wait. They had water, coffee and even hold me over snacks! I didn’t have any, but it was definitely noted how much they care for their customers comfort during their wait. Once the vehicle completed inspection, JP came to the waiting room and explained their recommendation and the level of urgency for each recommendation. He was knowledgeable, patient, kind and understood that customers aren’t always able to drop hundreds of dollars in one visit. He was well prepared and confident within his presentation. LOVED THIS EXPERIENCE!!
He went above and beyond on getting the right Info from me and getting the right Information from the person working on my car
Very professional and my car looks amazing. Thank you!!
KC was super kind and helpful. 10/10 recommend
JP is an outstanding service writer! He and his'team' are awesome!..his professionalism and attention to detail is why I have chosen colorado springs toyota to service my truck!
JP was excellent, kept me informed on the status and on completion.
He did an excellent job and was super fast!
The service I received was excellent. Scott and the Toyota team went above and beyond. Made a difficult situation easy. This service makes me want to continue purchasing vehicles through this Toyota dealership because I know they will take care of me
JP was very focused on providing excellent customer service, and he ensured that all of my questions were answered and that the prices were good. Great job!
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