For spending over 6k and upon receiving the car back, I was disappointed. The key wasn’t paired, that I had to take it back for another 3 days. Also it was the second time I saw external damage, with the clear coat peeling off the roof. In 2020/21 after I had the brakes changed the brakes in the front locked up, you all ended up taking the car and having it for over 4 months and upon receiving it back there was a lot of hail damage.
Also just recently/ last visit, I have now noticed an oil leak underneath the car
We found our insurance card in a notebook. Thank you for a quality repair on our car. We are 100 percent pleased with every thing and everyone. Thank you!!!
Very speedy. Very helpful.
Service was much faster than anticipated. Service staff courteous and helpful.
Randy did a great job, as always!
I shared my concerns with the General Manager Dillon yesterday. He is aware of how poorly my service was handled over the past two months
Great service! Quick and smooth process.
Ian Landi and the rest of the team were fantastic!!!
Very good service thank you
I always have a good experience with Scott. His professionalism, strong customer service, and attention to detail, makes him an exceptional service advisor.
I've had great service, easy communication with Scott as well as the other people we have dealt with at this location.
Ian treated me very well! Service squeezed me in, even though my appointment, which was presumed confirmed, was not booked. Their techs diagnosed the repair quickly. They had the Sequoia repaired mid morning, even when they were down a tech! The communication was prompt and professional. I'll be coming again for my next specialty repair.
Jp is so awesome. He is so informative and really cares for his customers. He also knows all about Toyota products. Simply the best
Ashley is east to work with and explain what’s needed by priority.
Ashley is a credit to the service dept. She is knowledgeable, friendly, and took her time answering my questions. It was a very pleasant experience.
Service completed as scheduled with no hiccups. Thanks!
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