I always enjoy my interactions with Ashley. Her personality and energy takes the sting out of paying for maintenance/ repairs. I would also like to add that the shop manager Scott helped me tremendously with a next morning battery replacement. My business relies on my vehicle. I am very grateful. Thank you.
I have worked with multiple consultants at this dealership and Sarah is by far the only person who understands customer service. That is all I have to say. I do not leave surveys but you need to understand her ownership and customer service level.
Scott is a caring advisor and good communicator
Excellent Service from trusted professionals!
Scott is a super advisor.
So Sarah Massanou made sure to stay fully transparent on my car and its diagnostics, the estimated repair time, what the Warranty company agreed to and why as to what they said no to covering, as well as took care of the Loaner car costs. She also made sure the loaner was LUXURIOUS and newer than mine even though all o asked was an A to B loaner while Hercules(my car) was in the shop. I got my car fixed, had great communication, and experienced what I hope to be my next vehicle all at once. Been going here three years and will not stop anytime soon! Thank you, from CAMAREN C
Appreciate Randy's attention to detail.
Randy has taken care of my car for years now and has done an excellent job each time. His communication is top notch and when I come into the service department and he’s not there I get worried that he left. Great guy and great service
Great working with you and Kevin.
Randy was great. Professional, helpful, flexible.
Always professional people with a friendly personal oproach.
Great customer service.. will definitely recommend your dealership to others
I may be mistaken but I believed the windshield wiper fluids were to be topped off as part of the service.
I asked the tires all be inflated to 34 lbs. They were at 32 lbs.
The technician broke the door latch while replacing the broken rear passenger window on Friday. After being promised a Saturday repair return we finally get the truck back on Wednesday. Very frustrating especially over the Labor Day weekend when we had plans with the truck.
Randy is great to work with, professional and knowledgeable. We were in and out quickly. Thank you!
Fast and friendly service.
I appreciated your providing Lyft transport for my college daughter to and from campus.
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