Scott always makes our service experience easy. We trust his opinion and enjoy working with him.
Excellent service and communication
The last two visits, I had to speak with managers, who thankfully resolved the issues. Today, Randy Lee was friendly and great to work with. My service was done well ahead of the predicted time frame and they did a great job! Thank you!
Thank you so much for caring for my truck. Thank you for all you did.
So far so good Scott took good care of my service and call me when my vehicle was done my First Ever Toyota I’m happy with it and the service department so far . Go Team Yota me pleased I be .
Seth is an amazing tech. He did a great job. Sarah got everything done in less than an hour. I am very impressed with your service.
Sarah was great, but I Thai may have a small leak at the oil filter.
Sara was totally amazing. Very professional and personable. She handled everything that I had asked. Work was done in a very timely fashion. She left me feeling that she went above and beyond. Thank you, Sarah!
It was a great experience!
I had a 10:30 appt to get tires replaced. I got out at 12:30. I think this is too long.
Ashley was wonderful as usual. Always a pleasure to have Ash as my service writer.
Subject: Follow-up on Incorrect Passenger Side Mirror
Dear Kevin and Team,
I’m following up on the passenger side mirror for my 2022 4Runner with the 360° camera system. The wrong mirror was ordered and installed, and without the correct one, I’m unable to fully utilize the vehicle’s technology.
I would appreciate an update on when this issue will be resolved. Please let me know the next steps at your earliest convenience.
Thank you for your attention to this matter.
Sincerely,
Corban Stettler
Randy was great! Best experience I’ve had so far. He was professional, and paid attention to every detail! I’m impressed!
Shop did amazing and gift shop gave me a free shirt! This is why Toyota is superior
Rose was extremely attentive to my desires and needs, and she ensured I was able to leave with my car within the needed timeframe. Truly, Rose was a pleasure to work with and I hope I have the opportunity to work with her again in the future.
My rep was great but the work ended up costing more than the estimate and that is after he told me at checkout that one cost was less than expected and he said he gave me a discount. I should’ve questioned him at the time. He was very pleasant and great at correspondence.
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