Ashley is a friendly knowledgeable and thorough service agent.
Yes I was happy. Randy was very Pleasant and informative on what was happening with my vehicle and extremely accommodating thank you again so very much
I am very impressed with your dealership. I had an excellent experience.
Thank you so much for your kind, thorough and efficient service!
My wife went down last week for an appointment to get two new keys for our 2015 Sienna. The keys were not in (had ordered the wrong ones apparently). Today, after verifying the keys were in, my wife returned to get the keys made. The appointment took about 2.5 hours, which seems absurdly long. We finally got the keys but this is not the quality and speed of service I would expect of a Toyota dealership
It was extremely easy. Very nice.
Scott did an outstanding job and I could not be more happy with the experience. I will be coming back in the future for more services because of Scott's customer service and efficiency.
The service was so quick. Everything done is less than 40 minutes. That's amazing. Thank you guys
Very courteous and informative service appointment.
Thank you Scott as always!Job well done!
Ian was extremely disrespectful, and talked down to us. Argued and hung up on my husband who is also a co signer on this vehicle after he was directed to NOT repair and just complete the diagnostics. Then we were expected to pay the over $600 bill when we came to pick up the vehicle, it was reduced to half after speaking with the service manager, but the customer service lacks heavily for Ian, I have been a Toyota owner for a very long time as well as the rest of my family and we will never EVER recommend this dealership to anyone. Awful is an understatement. It is beyond me that he is allowed to speak to people the way that he did and handle the situation so poorly. He had a horrible attitude when we first got there at 12:00 today until the time we left at 5:30 this evening.
We very much appreciate Scott for taking care of our service needs.
We’ll definitely be returning for future service.
Thank you
They did the best job and everything I needed was done quickly and efficiently.
Nicholas was great in and out quickly very attentive. It was a great experience!
After an awful experience trying to get my vehicle aligned at Firestone, Sarah and the service crew got my vehicle back to normal after 2 weeks of nothing but problems. Her compassion and understanding was very appreciated! I won’t go anywhere else again!!!
I cannot say enough good things. My mother’s funeral was the next day and I got the service dates wrong. She was able to get me in the schedule and on the road to the funeral. Thank you thank you thank you
The work was on time done right and great communication
Scott is always a pleasure to work with!
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