Service Center

Real Reviews From Verified Customers

Greg M.
4 out of 5
4/25/2025
Nick has done an outstanding job of supporting my needs and issues that have occurred with my brand new truck. I would like to compliment Nick’s abilities to resolve my issues and provided some of the highest levels of service I have ever had at a dealership. I have owned BMWs and Acuras and his level of service ranks at the top that I have received.
Guy C.
5 out of 5
4/24/2025
Great customer service!
Laurent A.
2 out of 5
4/24/2025
I’m completely satisfied with Nick and how he took care of me. However, I’m disappointed with the technicians because they didn’t change all the lights I paid for. And I don’t know how they can hand over my car without performing all the services I paid for. This negligence happens all the time and I have to come back for correction. This cost me time and money and I'm not ok with those recurrent behaviors.
Donald G.
5 out of 5
4/24/2025
Timely and thorough!
Janice H.
5 out of 5
4/24/2025
Strather, it was very professional and kind and very efficient in assisting us this morning.
Jody B.
5 out of 5
4/24/2025
Not sure if it went through: Nick is friendly, thorough, conscientious and professional, and he followed up on our questions. He researched having our car detailed and got back to us in a timely fashion. We are very pleased with his service and grateful to have him as our point person at Toyota of Colorado Springs.
Lane S.
5 out of 5
4/24/2025
Sarah Massanou is always very professional and nice. Thank you
Michael N.
4 out of 5
4/24/2025
No additional comments.
Jonathan W.
5 out of 5
4/24/2025
I was very happy with the customer service and how Nick kept me up to date with my car’s progress. Coming out to talk to customers in the waiting room is a nice personal touch.
Jill H.
5 out of 5
4/24/2025
Very kind, knowledgeable, efficient, and communicative
Keith R.
5 out of 5
4/24/2025
My service today was both prompt and courteous thank you
Curt F.
5 out of 5
4/24/2025
Great communication between the service department and myself. Vehicle was completed quicker than expected and they provided a loaner vehicle of the same make and model. Will continue to use this location for service needs.
Don O.
5 out of 5
4/24/2025
Great guy.
Richard W.
5 out of 5
4/23/2025
Great service
Edward A.
5 out of 5
4/23/2025
Thanks!
Dustin P.
5 out of 5
4/23/2025
Friendly and efficient. Thanks again!
Phillip S.
5 out of 5
4/23/2025
Everything was perfect. No complaints!
Kent J.
5 out of 5
4/23/2025
I’ve been working with Ashley at least two years. She’s always explained everything that is going on with my vehicle And I’m very satisfied with her experience and knowledge of my Tacoma
Gary R.
1 out of 5
4/23/2025
Prices on website were completely wrong. Leading me to make bad/wrong decisions.
Ben A.
4 out of 5
4/22/2025
Great customer service from Randy. Very approachable and guided me for the next phase of my truck servicing. Will definitely reach out to him soon.

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