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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4393 reviews 66%
4 star 1560 reviews 23%
3 star 150 reviews 2%
2 star 291 reviews 4%
1 star 271 reviews 4%
Review Us
Shelley L.
5 out of 5
6/6/2025
The technicians were very attentive and professional, quick exit when my vehicle was taken care of.
Jeff M.
5 out of 5
6/6/2025
Great service
Jon N.
5 out of 5
6/6/2025
Scott always provides excellent service
Tim T.
5 out of 5
6/6/2025
Randy was professional and courteous as always!
Paula D.
5 out of 5
6/6/2025
Been working with Scott for years. Best employee you got. And they take great care of my car.
Cj A.
5 out of 5
6/6/2025
We really like Kevin Whitlock. He takes the time to explain our repairs and we appreciate his advice. We always ask for him for our Tacoma and Camry needs. Cj A
Jack K.
5 out of 5
6/6/2025
Amanda was courteous and knowledgeable.
Chad W.
4 out of 5
6/5/2025
Strather did an excellent job handling an issue that the previous service rep had messed up. I appreciate the time he took to fix the situation. He provided excellent service and I imagine he does the same for all his customers. -Chad W
Rebecca P.
5 out of 5
6/5/2025
Everything was perfect. Great experience! Thank you!
Jayne S.
5 out of 5
6/5/2025
Prompt and very helpful
Janice M.
5 out of 5
6/5/2025
Outstanding service and support— very nice to work with always smiling
Melvin D.
5 out of 5
6/5/2025
I had a great experience today thanks to Sarah Massanou. She was the one who assisted me when I brought my vehicle in for service. She’s very friendly, approachable, and made the whole process smooth and easy. Her positive attitude and professionalism are truly appreciated. Thank you, Sarah!
Joe H.
5 out of 5
6/5/2025
Your new employee is off to a go start
James W.
5 out of 5
6/5/2025
Scott is knowledgeable, kind, and on top of details
Michael H.
5 out of 5
6/5/2025
Randy was great! Very friendly and helpful.
Philip L.
5 out of 5
6/5/2025
Randy Lee was so helpful in explaining the process for our 2024 RAV4.
Mike C.
5 out of 5
6/5/2025
Excellent service
Geraldine G.
2 out of 5
6/5/2025
It took three hours to do a routine Maintenance, oil change check the car out, rotate tires. Understand you were very busy but this was unreasonable, something is wrong when this occurs. Did you overbook? People you came in after me were long gone and I’m still waiting. Also your text explaining the charges the print was so small was difficult to read for a senior. Extra work was offered that I didn’t have a clue about, the rep should come and explain it. No personal touch?
Emily F.
5 out of 5
6/5/2025
Everything was perfect. Thanks!
Todd V.
4 out of 5
6/5/2025
Great changes from a year ago.

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