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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4391 reviews 66%
4 star 1559 reviews 23%
3 star 150 reviews 2%
2 star 291 reviews 4%
1 star 270 reviews 4%
Review Us
Dale E.
5 out of 5
7/24/2025
Excellent and on time service
Mellisa V.
5 out of 5
7/24/2025
Randy is wonderful ~ patient, kind, knowledgeable, competent, and prompt and patient. Thank you!
Chris F.
5 out of 5
7/24/2025
Sarah is always nice with great energy!
Steven T.
5 out of 5
7/24/2025
Sarah was extremely courteous and professional. She took the time to thoroughly review and explain my vehicles current and upcoming service needs. It's associates like her that will keep me coming back and recommending your business to others.
Lelis G.
5 out of 5
7/24/2025
Great experience! Jim was great!
Michael C.
4 out of 5
7/24/2025
Kevin accurately and professionally addressed all the issues regarding my visit to Toyota of Colorado.
Lisa N.
5 out of 5
7/24/2025
Great job as usual!
Mark K.
5 out of 5
7/23/2025
Helpful, polite, quicker than I expected
Kim H.
5 out of 5
7/23/2025
Fast check-in. Courteous employees. Nice waiting room.
Rhonda H.
5 out of 5
7/23/2025
Thank you for putting up with me and being very helpful
Kathleen K.
5 out of 5
7/23/2025
Ashley is great. She kept me appraised of what was going on with my vehicle and very accessible if I had questions. I look forward to working with her in the future.
Alison W.
2 out of 5
7/23/2025
Agent was terrific. I did not appreciate getting the car back with a different screen on the dash and time was reset - please leave my settings alone! It takes me too long to figure out how to put them back the way I had them.
Mindy B.
5 out of 5
7/23/2025
Sarah was responsive, courteous, and professional. She provided excellent customer service!
Kellie W.
5 out of 5
7/23/2025
Excellent customer service. Thank you!
Dallas B.
5 out of 5
7/23/2025
Jim and the team were very helpful and communicated through my entire service. I appreciate it very much!
David R.
5 out of 5
7/23/2025
Thank you Sarah from the Toyota motor city service department! You were very professional and mindful of my vehicle concerns. Other dealerships need to model these guys. Also a big thank you to Jeff in sales, he helped me with my replacement Tag. Im not sure who's managing this place but keep it up! Thank you again!
Allison K.
5 out of 5
7/22/2025
Randy was the best and always takes care of us! He is very thorough with his inspections and always tells us what he finds and fixes the issues!
Gary C.
5 out of 5
7/22/2025
Kind service
Barbara G.
3 out of 5
7/22/2025
I had the opportunity to speak to the intake person, the mechanic, and the manager. I entered the building angry and frustrated. However, I left believing that I was being heard and my issues were being resolved
Steve G.
5 out of 5
7/22/2025
Done

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