the service was good, the customer service from some of the workers was not very nice. I lost my sunglasses and one of the guys there just ignored me and was very reluctant to assist me with getting ahold of the Lyft driver. Seemed like he wanted me to go away. Otherwise good
I’ve been using Corwin Toyota for the last few years and I have come to feel like I cannot trust them anymore. I felt like I was pushed into doing maintenance on my vehicle that my husband and I believed did not need to be a priority right away.
Today I felt better about taking my car in for needed maintenance. I didn’t feel like someone was trying to convince me to pay a ton of money for repairs that aren’t fully needed yet. It was much appreciated.
Sloppy messy work. Parts left in engine bay. Oil, coolant amd A/C dye spilled all over inside of engine bay and onto frame rails. Active power steering leak after service was "complete" and was told the vehicle was good to go. Called in about the leak, and told the person on the phone exactly where it was. Your shop had my vehicle for an additional 24 hours, no effort was made to find or fix leak. When talking to the tech he said that he was never informed of my concern or told of the location of the leak. I complained about the oil and fluids spilled all over engine service clerk told me there is nothing they can do to clean it. I dropped it off clean, I expect to pick it up clean. Very dissatisfied with the quality control, and the level of care that my vehicle recieved. You guys serviced my brakes, I do not trust the work that was completed and will be going to a 3rd party to verify that my brakes were done correctly, since I cannot trust that your shop did a good job. I will never come to this toyota again, and I will tell everyone I know with a toyota to never visit.
Mr. Shaw is very professional and helpful for our car service. He find hes way to help us resolve our car problems. Grrat job.
My service provider Kevin always does a great job. Keeps in touch with progress and does a fabulous job overall.
Ashley was very professional. Very enthusiastic customer service and kept me informed of my vehicle status. She also worked hard to keep my charges reasonable.
Ashley was super personable and made the entire experience pleasant.
I’ve received assistance from a technician named Strather. He was very polite and communicative while my vehicle was getting serviced. I dropped it off for a day which I did not expect. But he was able to get me a Lyft ride to and from my home. He even coordinated a rental for a day so I wouldn’t be without a vehicle. I was very thankful for my experience and would definitely recommend this place to all Toyota owners. Thank you!
Ashley was extremely friendly! I appreciate her :)
Kevin is very good at what he does. He is an expert in vehicle repair, customer service, and financing. I appreciate his professionalism gentle strength and the time he takes to explain everything well. He displays respect for his clients and team. I plan to continue to work with this establishment because of this world class experience. Thank you!
Muy bien con todo hatentos muy horgulloso por el trabajo
Kevin gave excellent customer service
Sarah Massanou is wonderful respectful lady her job simply was
Fast , on time and PRO
Kevin was very nice and explained everything I needed to know. It was appreciated.
10/10 Randy went above and beyond. Had great communication. Thanks!
The nose I wanted diagnosed is continuing and was not resolved. The alignment to correct the shimmying in the front end continues.
Ashely is super friendly and responsive! Eager to help fix any issues I saw or answer any questions I provided.
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