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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4391 reviews 66%
4 star 1559 reviews 23%
3 star 150 reviews 2%
2 star 291 reviews 4%
1 star 270 reviews 4%
Review Us
Thomas T.
4 out of 5
8/9/2025
Couldn't be happier, thank you
Danita H.
5 out of 5
8/9/2025
Ashley was very thorough, upbeat even though it took awhile to complete the work while I waited. She offerred me a ride, & kept me updated on status.
Michael S.
5 out of 5
8/9/2025
Kept me informed. Professional
William C.
5 out of 5
8/9/2025
Job well done! Thanks.
Kent J.
4 out of 5
8/9/2025
I arrived 10 minutes early. Ashley graded me as she always does happily and go. Lucky said it was gonna be one hour before my oil was changed and the team had my oil changed way before that hour. Very satisfied with the service.
Timothy E.
5 out of 5
8/8/2025
Very efficient from the beginning to the end. Communicating via text was great. Thanks bunches
Helen B.
4 out of 5
8/8/2025
Motor City Toyota has always been the most efficient and Economical answer for my 2007 Sequoia
Donald K.
4 out of 5
8/8/2025
Ashley very helpful and professional. The paint color code will help with body maintenance.
Matthew G.
5 out of 5
8/8/2025
Love the staff there!
Brenda A.
5 out of 5
8/8/2025
Always satisfied!
Michael C.
5 out of 5
8/8/2025
Amanda displayed professionalism, compassion for my needs and a positive attitude with an award winning smile!
Ellen W.
4 out of 5
8/8/2025
Scott is exvellent
Sandy D.
4 out of 5
8/8/2025
Jim was great. The waiting area was comfortable for both me and my dog. Jim kept me posted and helped me to have a few other services completed.
Ryan N.
5 out of 5
8/8/2025
Great service and car drives like it’s new. Thank you
David M.
4 out of 5
8/8/2025
Jim was amazing as was all of the staff that we interacted with. After a negative experience with Toyota, even though you could not cover the part, Jim went above and beyond with the help of the service team to provide a very positive experience. From my perspective, Toyota should’ve covered the transmission or at least in part, but Jim advocated for us and was able to save us a little bit of money on the part as well as the service and gave us a loaner vehicle for the time that the repairs took. I cannot give him or the staff at the dealership a higher rating. They were all tremendous.
Randy G.
5 out of 5
8/8/2025
Job well done. Work done quickly
Robert D.
5 out of 5
8/7/2025
Outstanding Service
Kevin M.
4 out of 5
8/7/2025
Diligent to get the problem fixed on our car.
Ilene B.
5 out of 5
8/7/2025
We were pleased with the efficiency and assessment of service needs required for our RAV 4.
Paul S.
5 out of 5
8/7/2025
Ashley was great! Very friendly and responsive.

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