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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 64%
4 star 1156 reviews 22%
3 star 157 reviews 3%
2 star 268 reviews 5%
1 star 301 reviews 6%
Review Us
Paul M.
5 out of 5
10/30/2025
Great service and friendly staff as always.
Melvin C.
4 out of 5
10/30/2025
The work by was done in a timely manner. I showed up on the wrong day, but staff was able to accommodate me. I felt the car was serviced expertly and correctly.
Joseph R.
4 out of 5
10/30/2025
My wife and I were having a very rough day after dropping my car off and then having a car accident in her vehicle. Daniel went way beyond what I expected and gave us a loan for roughly 24 hours. Really made a rough day much better thank you Daniel.
Michaela C.
4 out of 5
10/30/2025
I was especially impressed by the person that took my initial call to set up my appointment. That lady has great communication and customer service skill. She should get a raise.
Lorraine L.
4 out of 5
10/30/2025
Your services as suggested for my Highlander are way too expensive for me.
Doris R.
4 out of 5
10/30/2025
Daniel was a great contact person to work with. I was surprised he had only been with Toyota for 4months. Very professional young man. I must admit I was shocked at the work that needs to be done plus the price. WOW I know it’s a 2014 but it doesn’t even have 50,000 miles on it yet. Doris R
Teresa H.
4 out of 5
10/30/2025
Submitting this again in case it didn’t go through. Ethan was great. I am glad he was leading my early morning experience at Baxter. Kaleb did a great video job keeping me informed about any issues he saw during the inspection.
Bradley C.
5 out of 5
10/30/2025
Thank you for going above and beyond and beating the competition once again.
Arlene W.
4 out of 5
10/30/2025
I appreciate that they were honest with me and didn’t try to sell me a new set of tires ( was recommended by a tire store ). He listened to me and answered all my questions. I trust them with my van.
Rebecca C.
5 out of 5
10/30/2025
Nick and all staff were very professional, pleasant and explained the service completed.
Randy S.
5 out of 5
10/30/2025
Nate was a true professional. A wonderful experience!
Lou K.
5 out of 5
10/29/2025
Fast, courteous, honest service...always!! Thank you..
NAYANA B.
5 out of 5
10/29/2025
Yes after yesterday everything was done right thanks to Mr Davis
Susan S.
5 out of 5
10/29/2025
Nate was friendly, professional and efficient!
Karen C.
5 out of 5
10/29/2025
Very helpful and polite!
Chastity F.
5 out of 5
10/29/2025
Johnny was awesome. Glad he is our service writer.
Barry B.
5 out of 5
10/29/2025
Friendly, knowledgeable and efficient. He promptly communicated the results of the multipoint inspection and recommended services. My SUV service was completed earlier than expected.
Michael N.
5 out of 5
10/29/2025
Thank you
Alex B.
2 out of 5
10/28/2025
I hate to complain because you guys are always great. The maintenance reminder was not reset in my car after my oil change. So, the car is telling me I still need service every time I start it. My schedule is pretty crazy so it's very difficult for me to find time to bring the car in for service. I will say, I also had service done on my Corvette at another dealership yesterday and Baxter blows those guys out of the water. Their follow up text didn't even ask for feedback.
Nayana B.
1 out of 5
10/28/2025
I have Baxter Toyota for 15 yrs this is the first time I have had problem with service I will have to see if they can fix problem or I will have to switch to another Toyota dealership

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