Baxter Toyota of Lincoln Auto Repair Service

Erin was easy to work with. She was very accommodating and helpful.

Mike always goes above and beyond, it is very appreciated

Thanks

Technician and service advisor were helpful

Stephanie was helpful , thorough, and efficient.

Quick and easy to work with.

Great job thank you

It was quick and she was helpful.

You are welcome

The wrong tires were ordered and mounted on my truck. However, the staff were quite willing to get the mistake rectified and I have been assured they will get the correct tires ordered for me.

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Ty was quick with my service as requested. I was very pleased. I had another unexpected appointment come up. Thanks

A great experience as always

Brae Patton did fine today. No complaints with her. Since you sent me the survey I will take the opportunity to say that as I drove away I noticed that my floor mats were dirty. I would have appreciated it if someone taken a moment to vacuum at least the driver side floor mat. I completely realize this is probably a very small nitpicky thing and you definitely aren't required to do that for your customers. I am 99% sure you have vacuumed them in the past because I noticed and appreciated that you did that. Things probably get busy, time is running short at the end of the day, things get missed sometimes. If this is something you usually do and forgot this time, no big deal. I will keep coming back. It is these little things, attention to detail, going above and beyond to simply vacuum (something I could totally do myself and will, but thought, hey, I have an oil change coming up this week and they usually do that for me) that grows customer loyalty. On a more positive note you always do a great job on the customer waiting area especially with the snacks and drinks being well stocked. Clean mats and snacks help make people's day, build good will with customers, encourages them to think more positively of your business and want to tell others that you always do a great job and take care of them. I appreciate this opportunity to offer feedback. See you in another 5000 miles!

Very good work and time thank you

great communication after the process began

No resolutionl only chargedcruise control still turns off.my other 8 runners cruse worked.no one seems to knew anything.but I was charged anyway.thank you

Very informative.

Very helpful!

Very knowledgeable Nice guy