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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3647 reviews 61%
4 star 1349 reviews 23%
3 star 202 reviews 3%
2 star 392 reviews 7%
1 star 352 reviews 6%
Review Us
Sarah W.
2 out of 5
10/18/2025
I never received any information that my car was available to pick up despite calling twice and leaving a message once. I will not be returning here for service.
Paul K.
5 out of 5
10/18/2025
Always 10/10, thanks!
Rediet L.
5 out of 5
10/18/2025
I’m so happy all your quality services
Nicola H.
5 out of 5
10/18/2025
Stephanie was super nice, charismatic, and helpful!
Virginia M.
4 out of 5
10/18/2025
Ty Beel is definitely the best at Toyota service. I thank you for taking care of me and my vehicle in a very fast time. I was told that there was no availability appointment prior to October 20, but Ty asked me to drop off my vehicle and got me taken care by the Friday before . Thank you
Jennifer C.
5 out of 5
10/18/2025
Erin and Service team are all fantastic!
Liu L.
1 out of 5
10/17/2025
A habitat of creating light bulbs dead for me. This is the second time that you people did this to me. Last time I was your place, a lady was serviced me that was simple and quick and no problem. And the one before last time was a headlight bulbs dead problem. And this time also back break light bulbs dead. I checked my car every day in detail. So I know my car well.
Donald W.
4 out of 5
10/17/2025
We hope Toyota resolves the issue with the radio on our Camry. Thanks.
David C.
2 out of 5
10/17/2025
Ty was great and very helpful. The thing I was unhappy about was the nearly $50 charge for environmental fees. I could understand that for vehicle fluids like oil changes or for tire disposal. But nearly $50 in environmental fees for installing a trailer hitch seems totally unreasonable. Ty was very understanding and helpful
Timothy H.
5 out of 5
10/17/2025
Great service
Betty H.
4 out of 5
10/17/2025
I am always reassured to drive my car out of town to visit grandkids or drive to bridge. The offer to give it a Wash, is much appreciated as well.The service department has a lot of influence when choosing my next vehicle. Toyota’s has been an A+ past 4 vehicles. Betsy NE
John H.
5 out of 5
10/17/2025
Quick pleasant experience.
Trevor P.
5 out of 5
10/17/2025
Brae was very polite and professional
Catherine M.
5 out of 5
10/17/2025
He did a great job!
Tim M.
5 out of 5
10/17/2025
All went well, thanks!
Ryan T.
5 out of 5
10/16/2025
Jared was great! Attentive and professional. A+
Rhonda V.
5 out of 5
10/16/2025
Erin was very courteous & professional.
Diane P.
5 out of 5
10/16/2025
Professional and prompt
Shirley M.
5 out of 5
10/16/2025
Thank you for taking great care of our Sienna’s maintenance and recall!
Sara E.
4 out of 5
10/16/2025
Mike, the courtesy driver was very polite & courteous and prompt. He drove me across Lincoln and picked me up later at the same address. so patient & accommodating. All your staff was courteous in the service dept. I was so grateful they caught the pump that went out and added that to the routine service that was scheduled. It was a busy day but they still made time for me. This is why we get all our cars at Baxter

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